Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Tiffany Morales

Los Angeles,CA

Summary

Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Office Assistant/Marketing Manager /Call Center Representative

excellence pest control
Los Angeles, CA
01.2010 - Current
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Answered telephones, directed calls, and took messages.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Monitored office supplies inventory and placed orders when necessary.
  • Inventoried and ordered materials, supplies and services.

CNA

San Gabriel Valley Medical Center
Los Angeles, CA
04.2024 - 05.2024
  • Attended training sessions and meetings to learn new information and develop personal skills.
  • Measured intake and output levels of all fluids consumed by the patient.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Provided bedside care such as changing linens
  • Answered patient call signals and signal lights to determine patients' needs.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Answered call lights promptly to determine patient needs.
  • Transported patients to medical appointments and treatments.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Performed light housekeeping duties in patient's rooms or other areas of the facility.
  • Attended continuing education courses related to CNA certification requirements.
  • Kept accurate records of patient care, condition and progress notes.
  • Assisted with lifting patients to move on or off beds.
  • Reported any changes in the patient's condition to the supervisor or nurse on duty.

CNA

kei los angeles
Los Angeles, CA
01.2024 - 03.2024

.Measured intake and output levels of all fluids consumed by the patient.

  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Measured intake and output levels of all fluids consumed by the patient.
  • Provided bedside care such as changing linens.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Answered call lights promptly to determine patient needs.

Education

High School Diploma -

Heritage
Utah
05-2008

Skills

  • Scheduling
  • Mail handling
  • Call handling
  • Issue resolution
  • Office administration
  • Resourceful
  • Healthcare coordination
  • Self-starter
  • Strong problem solver
  • Medical terminology
  • Empathy and patience
  • Multitasking and organization
  • Compassionate caregiving
  • Follow-up skills
  • Positive and professional

Languages

English
Professional
Spanish
Professional

Certification

  • office assitant certificate
  • cna licence and certificate
  • medical assitant certificate
  • dental assitant certificate

Timeline

CNA

San Gabriel Valley Medical Center
04.2024 - 05.2024

CNA

kei los angeles
01.2024 - 03.2024

Office Assistant/Marketing Manager /Call Center Representative

excellence pest control
01.2010 - Current

High School Diploma -

Heritage
Tiffany Morales