Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany morley

Stevens Point,WI

Summary

Proven leader and efficient cleaner, I significantly improved cleanliness ratings at Penn Wells Lodge by mastering and applying detailed-oriented and problem-solving skills. With expertise in proper sanitation and a track record of enhancing team productivity, I excel in fast-paced environments, ensuring both high-quality standards and confidentiality are maintained.

Diligent [Desired Position] with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.

Professional with strong background in maintaining clean and organized environments. Experienced in performing variety of cleaning tasks, ensuring high standards of hygiene and safety. Known for working well in team settings and adapting to changing requirements. Reliable, efficient, and skilled in using cleaning equipment and products effectively.

Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

32
32
years of professional experience

Work History

General Office Cleaner

ABM Janitorial Services
05.2021 - Current
  • Increased employee satisfaction with well-maintained restrooms, including replenishing supplies as needed.
  • Ensured a safe workspace by addressing spills and hazards promptly.
  • Assisted with setting up meeting rooms for conferences or events, ensuring a clean and inviting space for attendees.
  • Assisted in training new hires on proper cleaning techniques and company policies related to general office maintenance .

Housekeeping Cleaner

Penn Wells Lodge
04.2020 - 02.2021
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.

Supervisor

K&w Medical
09.2015 - 06.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Cashier

Bi Lo
01.2007 - 03.2007
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

CNA

Drakes Personal Care Home
11.1992 - 06.2006
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.

Education

No Degree - Business Management

University of Phoenix
Online
10-2012

Skills

  • Restroom cleaning
  • Proper sanitation
  • Waste disposal
  • Dusting surfaces
  • Carpet cleaning
  • Confidentiality
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Critical Thinking
  • Detail Oriented
  • Team building

Timeline

General Office Cleaner

ABM Janitorial Services
05.2021 - Current

Housekeeping Cleaner

Penn Wells Lodge
04.2020 - 02.2021

Supervisor

K&w Medical
09.2015 - 06.2018

Cashier

Bi Lo
01.2007 - 03.2007

CNA

Drakes Personal Care Home
11.1992 - 06.2006

No Degree - Business Management

University of Phoenix
Tiffany morley