Tiffany Morrison
New Milford,United States
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
6
6
years of professional experience
Work History
General Manager
The Brothers That Just Do Gutters
06.2018 - 01.2023
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Processed payroll garnishments such as tax liens and child support.
- Maintained confidentiality of employee records and payroll information.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maintained and processed invoices, deposits, and money logs.
- Tracked expenses and income for business while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
- Used knowledge of local laws to comply with reporting requirements.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Handled day-to-day accounting processes to drive financial accuracy.
Automotive Service Advisor
Meadowland Of Carmel
10.2016 - 03.2018
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Managed team of 8-12 technicians, ensuring work was completed timely and efficiently
Education
BBA - Business Administration And Management
Goodwin University
East Haven01.2025
Skills
- Accounting Procedures
- Workers Compensation
- HR Support
- Payroll Liabilities
- Maintaining Employee Records
- Payroll and Benefits Administration
- Proficiency in Microsoft Office Suite
- New Hire Processing
- Bookkeeping Skills
- Processing Garnishments
Timeline
General Manager
The Brothers That Just Do Gutters
06.2018 - 01.2023
Automotive Service Advisor
Meadowland Of Carmel
10.2016 - 03.2018
BBA - Business Administration And Management
Goodwin University
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