Surgery Scheduler
E&B Orthopedic
- Checked patients in and out and collected payments.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Coordinated with facilities to set up surgeries for Number Surgeon type.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Educated patients about surgeries and provided treatment plan documentation.
- Verified insurance coverage and obtained pre-authorizations.
- Reduced surgery cancellations with thorough pre-operative assessments and communication with patients.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Assisted with the coordination of post-operative care plans, facilitating smooth transitions for patients during recovery periods.
- Streamlined operational efficiencies by collaborating with surgeons, anesthesiologists, and nursing staff to coordinate timely surgeries.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Ensured optimal patient care by maintaining detailed records of medical histories, insurance information, and surgical consents.
- Improved patient scheduling efficiency by streamlining appointment booking processes.
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
