Tiffany Murphy
Summary
Equity-centered Human Services and Organizational Psychology Executive leader with over 17 years of experience in community health and behavioral wellness. Achieved notable success in managing multimillion-dollar programs, fostering cross-sector partnerships, and developing inclusive systems of care. Committed to driving change through collaborative policy initiatives and deep community engagement, with a focus on equitable outcomes. Expertise in cultivating resilient workplace cultures and enhancing the employee experience to align with organizational mission and vision.
Overview
17
17
years of professional experience
Work History
Executive Director
Sustainable Wellness Solutions
06.2022 - Current
- Provides strategic and operational leadership for a peer-centered mental health and wellness organization serving diverse communities within the northern regions of California.
- Established a comprehensive leadership learning and development program, cultivating internal talent pipelines and succession readiness.
- Navigate complex funding structures and fiscal constraints, securing the organization’s long-term financial stability and growth.
- Cultivates local, state, and philanthropic partnerships to expand the reach and impact of peer-driven mental health, housing, and advocacy services.
- Spearheads program development, strategic planning, and outcome evaluation processes involving board, staff, and community input.
- Works with the Board of Directors to develop and maintain agency oversight and accountability.
- Supervises senior staff and executive staff and ensures fair and equitable hiring processes.
Advocacy Director (Local/Statewide Liaison)
Cal Voices
10.2018 - 11.2022
- Managed both local and statewide behavioral health advocacy programs.
- Oversaw and implemented coordinated advocacy activities focusing on the needs of Peer Support workers and consumers within California's Public Behavioral Health System.
- Educated and trained stakeholders and state/county-level decision making bodies charged with oversight of mental health funding and services on state laws and regulations pertaining to the Mental Health Services Act, the Public Mental Health System, and the climate of mental health in Ca.
- Created and facilitated monthly and quarterly webinars and e-learning series on various behavioral health topics.
- Advocated for client/consumer interests before statewide and local-level entities.
- Provided technical assistance for county departments, advisory boards and commissions, and organizations throughout the state.
- Oversaw and directed ACCESS’ Statewide Ambassador program focusing on messaging, policy positions, and local and statewide advocacy priorities.
- Supported and developed consumer-driven mental health policies and provides a bridge, voice, and representation on behalf of public mental health consumers in matters of statewide concerns.
Consumer Services Manager
Turning Point Community Programs
12.2014 - 10.2018
- Oversaw of the establishment and facilitation of therapeutic process groups and wellness activities offered to 250+ consumers of mental health services.
- Collaboratively created and maintained departmental organizational systems and consult and support the establishment of employee wellness and incentive programs.
- Interviewed, hired, trained, and supervised the career exploration program including supporting their advancement with employment, wellness, and psychosocial rehabilitation objectives.
- Trained staff in crisis intervention, documentation, problem solving, and policy and procedure adherence.
- Interviewed, hired, and trained Peer Mentors and instructional staff with skills to lead, facilitate, and supervise skill building trainings and peer support.
- Developed and maintained positive relationships with community partners.
- Managed a high acuity caseload; provide wraparound services to support consumer stability in the community.
Wellness Mentor/Volunteer Coordinator
CSH-Wellness & Recovery Center
08.2008 - 11.2014
- Provided services to consumers with mental health challenges, addictions, and disabilities to enhance self-reliance, promote self-help activities, and recovery.
- Assisted in treatment planning and execution.
- Facilitated a variety of therapeutic process groups.
- Provided one on one peer support/counseling and crisis intervention.
- Aided agency and consumers with community resources.
- Acted as a liaison between consumers and other agencies/organizations.
- Coordinated/supervised the volunteer program, the Peer Guide mentorship program, and wellness services.
- Assisted agency providers with continuous consumer driven approaches, holistic wellness, effective communication, and agency procedure and protocols.
Education
Master of Science - Industrial Organizational Psychology
Grand Canyon University
07.2019
Graduate Certificate - Industrial Organizational Psychology
Grand Canyon University
06.2018
Bachelor of Science - Human Services
University of Phoenix
11.2011
Skills
- Grant writing/fund development
- Stakeholder engagement
- Marketing and advertising
- Training and development
- Public Speaking
- Change Management
- Organizational Development
- DEIB
- Networking/Community collaboration
- Trauma-informed and responsive leadership
- Strategic Planning
Accomplishments
- Enhanced Diversity Initiatives: Increased BIPOC leadership representation by 200%, driving organizational equity and inclusion.
- Compensation Structuring: Achieved 24-42% pay increases through staff-wide compensation reform for wage equity.
- Leadership Development: Expanded leadership pipeline by increasing administrative/management positions by 33.33% within 2.5 years.
- Program Funding Expansion: Expanded organizational programming by $1 million dollars in 2 years.
Professional Development
- Graduate, Leadership Institute – Center for Excellence in Nonprofits (CEN)
- Certified Life Coach
- Emotional Intelligence Training – [Ei365]
- Trauma-Informed Leadership & Systems Change
- DEIB + Racial Equity Facilitation
- Public Speaking, Facilitation & Curriculum Design
Professional Interests
- Transformational Leadership & Organizational Growth
- Workplace Mental Health & Emotional Intelligence
- Future of Work & AI Integration
- Learning & Development / Coaching
- Equity, Advocacy & Systems Change
References
References available upon request.
Timeline
Executive Director
Sustainable Wellness Solutions
06.2022 - Current
Advocacy Director (Local/Statewide Liaison)
Cal Voices
10.2018 - 11.2022
Consumer Services Manager
Turning Point Community Programs
12.2014 - 10.2018
Wellness Mentor/Volunteer Coordinator
CSH-Wellness & Recovery Center
08.2008 - 11.2014
Master of Science - Industrial Organizational Psychology
Grand Canyon University
Graduate Certificate - Industrial Organizational Psychology
Grand Canyon University
Bachelor of Science - Human Services
University of Phoenix
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