Tiffany Murray
Greenbelt,MD
Summary
ADMINISTRATIVE SKILLS: Anticipates and supports the objectives of management and works independently to achieve goals Adept at interacting with all levels of management and staff; functions equally in a team or individual environment Maintains priority-based work schedules that respond to changing priorities and unexpected contingencies Takes responsibilities, makes suggestions and resolves problems in order to satisfactorily complete assignments Follows through on job assignments, assuring that task are completed in a timely manner Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
27
27
years of professional experience
Work History
Administrative Assistant
Center for Assessment and Treatment
04.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Office Manager
Centerfor Ocular Reconstruction
03.2004 - Current
- Recruits, orients, trains, and monitors on-the job performance of department personnel
- Negotiates payments and payment terms for billable services
- Maintains current knowledge of primary, secondary, and tertiary coding
- Process payroll and payroll liabilities by reconciling hours worked
- Handles and completes billing and collection projects and reports as assigned
- Track FDA inventory to ensure FDA compliance
- Maintains schedules and appointments calendars for entire office staff
- Placed orders for office supplies, equipments, and services
Office Manager
Contemporary Psychiatric Services
06.2003 - 03.2004
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Maintained computer and physical filing systems
Administrative Assistant
Capital Medical Management Association
06.2002 - 01.2003
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Billing Office Manager
Drs. Fisher & Kanovsky
09.2000 - 06.2002
- Supported financial director with special projects and additional job duties.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Utilized financial software to prepare consolidated financial statements.
- Created financial dashboards to provide insights into key performance indicators.
Assistant Office Manager
Cardiovascular Care
06.1998 - 04.1999
- Coordinated board and committee meetings, schedules, information preparation and distribution.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Authored business documents to organize and emphasize information quickly and effectively.
- Transferred and directed phone calls, guests, and mail to correct staff members.
Education
Professional Certificate - Event Management
The George Washington University
Washington, DC01.2023
Bachelor of Science - Business Administration
Strayer University
Washington, DC06.2002
Skills
- Office Management
- Cash Flow and Reconciliation
- Profit and Loss Statements
- Accounts Payable and Receivable
- Staff Training/ Management
- Biweekly Payroll Processing
- Billing and Invoicing
- Payroll and budgeting
- Hiring and training
- Schedule management
- Problem resolution
- Scheduling and coordinating
Education
Washington, DC,Washington, DC
Contact
Greenbelt, MD 21231
Timeline
Administrative Assistant
Center for Assessment and Treatment
04.2024 - Current
Office Manager
Centerfor Ocular Reconstruction
03.2004 - Current
Office Manager
Contemporary Psychiatric Services
06.2003 - 03.2004
Administrative Assistant
Capital Medical Management Association
06.2002 - 01.2003
Billing Office Manager
Drs. Fisher & Kanovsky
09.2000 - 06.2002
Assistant Office Manager
Cardiovascular Care
06.1998 - 04.1999
Professional Certificate - Event Management
The George Washington University
Bachelor of Science - Business Administration
Strayer University
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