TIFFANY NAVARRO
Dalton,GA
Summary
I am a forward-thinking individual with 4+ years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities. Background planning and managing innovations to existing processes, and implementing new processes while staying focused on quality and the safety of my team members. I am proficient in conducting inspections, monitoring machinery and promoting production. I am a high energy individual with leadership skills and industry knowledge with the hunger to learn and adapt and overcome anything.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Final Inspector/ Coater
Mohawk Industries Inc
Dalton, GA
09.2023 - Current
- Responsible for making judgement calls on holding carpet that I can repair/clean but also keeping an eye on accumulators so that the Coater does not go down causing loss in production and off quality.
- Provided constructive feedback with quality alerts regarding defects found during inspections, fostering collaboration between departments.
- Responsible for measurement of the carpet and making sure the salvage is cut and edges are stuck.
- Participated in regular audits of inspection processes, assisting in the identification of areas requiring improvement or corrective actions.
- Responsible for approving style and color change and pattern.
- Maintained accurate records of inspected items, providing valuable data for future process improvements.
- Responsible for notifying Lead and teammates when off quality is falling out.
- Collaborated with production team to identify areas for improvement, enhancing overall product quality.
- Responsible for entering all roll information into AS400.
- Responsible for making calls to waste carpet defects or try to save them by sending to “Repair Alley” if we are able to fix the defect.
- Responsible for trimming high lines and mends instead of holding carpet helping to cut company costs.
- Responsible for knowing over a 100 quality codes from all departments and how to use them in AS400 and quality alerts.
Fill in Supervisor/Final Inspector/Dye Line
Mohawk Industries Inc
Dalton, GA
03.2023 - 09.2023
- Learned roll of supervisor on the Kuster. Filling in for the supervisors when on vacation or out sick. Responsible for shooting color and making new colors using color graphs and math equations and using standards.
- Responsible for following safety procedures as well as teammates on the floor.
- Responsible for making sure all teammates have tools and materials needed to perform their job duties.
- Responsible for the width of the carpet. Making sure that rolls of carpet are the desired 144 inches before dofting.
- Participated in regular audits of inspection processes, assisting in the identification of areas requiring improvement or corrective actions.
- Maintained accurate records of inspected items, providing valuable data for future process improvements.
- Identified and reported recurring issues to management, contributing to continuous improvement efforts.
- Responsible for house keeping and following safety procedures.
- I learned different job sites besides inspect. Spraybar, Sew-on, Dryer operator, Lab technician.
Tufting Machine Operator
Engineered Floors
Dalton, GA
07.2022 - 03.2023
- Responsible for correct pattern and yarn lots.
- Enhanced workplace safety by adhering to company guidelines and conducting regular machine maintenance checks.
- Responsible for quality checks and sewing widths.
- Responsible for sewing in backing change and contacting mechanics to run backing change through tufting machine.
- Responsible for house keeping and safety
- Responsible for production paperwork
- Job required creeling and or cleaning if tufting machine was not running and or waiting on yarn.
Sales Associate
Jared The Galleria Of Jewelery
Chattanooga, TN
11.2021 - 07.2022
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built trusting relationships with customers by making personal connections.
- Coordinated activities with other departments to ensure quality customer service.
- Processed orders through company system and coordinated product deliveries.
- Worked with fellow sales team members to achieve group targets.
Supervisor/Lead/TMO
Mohawk Industries Inc
Dalton, GA
08.2019 - 11.2021
- Encouraged and motivated machine operators, creelers, and lift truck operators to meet production deadlines and goals through.
- Examined completed work to detect defects and verify conformance to specifications.
- Kept areas clean, neat and inspection-ready to comply with product guidelines.
- Participated in potential new hire interviewing sessions to help identify qualified candidates.
- Developed and created training plans to maximize workforce capabilities.
- Introduced efficient production line methods to increase company output and quality.
- Complied with company policies, objectives and communication goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Coached and mentored staff members through constructive feedback to develop long-term career goals.
- Conducted employee evaluations and reviews.
- Realigned workflows with changing business demands by evaluating processes and employee strengths.
- Developed position rotation to support continuous improvement and operator development.
- Enhanced group productivity by developing and implementing new strategies.
Merchandise Manager
O'Reilly Auto Parts
Dalton, GA
08.2017 - 08.2019
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Placed prices and descriptive signage to enhance displays and promote items.
- Maintained records of inventory stock and shrinkage by conducting product audits everyday.
- Consulted with management and advertising teams to plan optimal promotions.
- Organized and prioritized projects.
- Maintained compliance with internal financial controls and protocols.
- Expedited distribution of materials to locations.
- Expeditiously and effectively resolved purchasing claim issues.
Server
Waffle House
Dalton, GA
07.2017 - 10.2017
- Always offered our Waffle House hats to my tables and offered to take pictures for them to give them a Waffle House experience that would make them want to come back to our store.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Cleared table and bussed dishes to allow for quick setups.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
Server
Waffle House
Ashtabula, OH
01.2017 - 07.2017
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Cleared table and bussed dishes to allow for quick setups.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Always offered our Waffle House hats to my tables and offered to take pictures for them to give them a Waffle House experience that would make them want to come back to our store.
Manager's Assistant/Sales Associate
Ashcroft & Oak Family Jewelers
Mentor, OH
10.2016 - 01.2017
- Accepted and completed cash, check and credit card payments.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
- Fostered relationships with customers to expand customer base and retain business.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Received and processed product returns and coordinated disposal of defective or broken items.
- Tracked industry trends and pursued professional development opportunities to strengthen product and service knowledge.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Recommended merchandise to customers based on needs and preferences.
- Educated customers on product and service offerings.
- Stayed up to date on store promotions, payment policies and security practices.
Inventory Control Specialist
Jared Jewelry Boutique
Mentor, OH
07.2016 - 10.2016
- Investigated and resolved variances with inventory records.
- Performed cycle counts on daily basis to immediately spot errors and apply remedies.
- Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Organized and processed damaged goods according to vendor and manufacturer procedures.
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Managed weekly inventory and supply tracking, noting items requiring reorder.
- Verified receipt of returned materials to maintain accuracy of vendor credits.
- Provided top quality control while eliminating downtime to maximize revenue.
- Verified prices and computed totals to complete accurate invoices.
- Entered information into system to update status reports.
Residential Specialist
Broadfield Care Center
Madison, OH
01.2011 - 01.2012
- Giving hygiene care and providing a educational and safe environment
- Spoke respectfully to residents, demonstrating how to properly behave and properly communicate.
- Provided assistance with daily self-care, preparing meals, laundry and other household chores.
- Transported and supervised residents through shopping trips, doctor appointments and activities.
- Kept meticulous records for residents, carefully documenting medication, behavioral issues and feeding patterns.
- Established professional rapport with residents, building lasting relationships with people of various ages and from different cultures.
- Attended campus meetings, staff seminars, in-service training programs and workshops to learn how to increase program and skill development.
- Reported illnesses, emergencies and crisis situations immediately to nurses for assistance.
Residential Specialist
Manor Home
Geneva, OH
01.2010 - 07.2016
- Spoke respectfully to residents, demonstrating how to properly behave and properly communicate.
- Provided assistance with daily self-care, preparing meals, laundry and other household chores.
- Transported and supervised residents through shopping trips, doctor appointments and activities.
- Kept meticulous records for residents, carefully documenting medication, behavioral issues and feeding patterns.
- Observed strict security measures both in-home and when out in public to keep residents and staff members safe.
- Established professional rapport with residents, building lasting relationships with people of various ages and from different cultures.
- Attended campus meetings, staff seminars, in-service training programs and workshops to learn how to increase program and skill development.
- Coordinated, planned and supervised hall gatherings and functions to promote and increase social skills among students.
- Reported illnesses, emergencies and crisis situations immediately to nurses for assistance.
Education
Associate of Arts - Psychology
Lakeland Community College
01.2016
High School Diploma -
Geneva High School
06.2008
Skills
- Competitive
- Time management
- Issue and conflict resolution
- First Aid/CPR
- Relationship building
- Decision-making
- Customer service
- Computer skills
- Continuous improvements
- Quality assurance controls
- Processes and procedures
- Experience in leadership
- Improvement plan knowledge
- Team building
- PPE use
- Work ethics
- Retail loss prevention
- Merchandising knowledge
- Inventory control procedures
- Written and oral communication skills
- POS system operation
- Strategic planning
- Superb time management
- Team player mentality
- Documentation and record keeping
Certification
CPR and First Aid Certification
LTO Certification
Languages
Spanish
Elementary
Timeline
Certified Final Inspector/ Coater
Mohawk Industries Inc
09.2023 - Current
Fill in Supervisor/Final Inspector/Dye Line
Mohawk Industries Inc
03.2023 - 09.2023
Tufting Machine Operator
Engineered Floors
07.2022 - 03.2023
Sales Associate
Jared The Galleria Of Jewelery
11.2021 - 07.2022
Supervisor/Lead/TMO
Mohawk Industries Inc
08.2019 - 11.2021
Merchandise Manager
O'Reilly Auto Parts
08.2017 - 08.2019
Server
Waffle House
07.2017 - 10.2017
Server
Waffle House
01.2017 - 07.2017
Manager's Assistant/Sales Associate
Ashcroft & Oak Family Jewelers
10.2016 - 01.2017
Inventory Control Specialist
Jared Jewelry Boutique
07.2016 - 10.2016
Residential Specialist
Broadfield Care Center
01.2011 - 01.2012
Residential Specialist
Manor Home
01.2010 - 07.2016
Associate of Arts - Psychology
Lakeland Community College
High School Diploma -
Geneva High School