Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tiffany Newman

Boise,ID

Summary

Results-driven Process Assistant with strong capability in enhancing productivity and streamlining workflow processes. Specialize in process optimization, quality control, and data analysis to support efficient operations. Excel in communication, problem-solving, and teamwork, leveraging these skills to foster collaboration and improve process outcomes.

Overview

21
21
years of professional experience

Work History

Stow Process Assistant

Amazon
Nampa, ID
10.2024 - Current
  • Collaborated with team members to improve stowing processes and increase productivity.
  • Used daily system logs to document production information, discussing issues with management.
  • Worked flexible hours, including weekends and holidays, to meet warehouse demands.
  • Followed safety protocols to prevent accidents and injuries in the workplace.
  • Participated in meetings with internal teams to discuss process changes or modifications.
  • Developed and maintained accurate records of process metrics and KPIs.
  • Analyzed data from multiple sources to identify opportunities for improvement.

Cap Process Assistant

Amazon FC
Nampa , ID
03.2024 - 10.2024
  • Maintained up-to-date documentation of processes including workflows, procedures, guidelines.
  • Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

RTS Process Assistant

Amazon- AMZL
Meridian , ID
08.2023 - 03.2024
  • Launched new building
  • Trained 1 new process assistant and training RTS manager
  • Implemented continuous improvement metrics to streamline workflows and reduce waste.
  • Conducted training and applied change management to achieve desired outcomes.
  • Prioritized initiatives to increase success rates of strategic projects.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Established administrative work procedures to track staff's daily tasks.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Inbound and Outbound Warehouse Associate

Amazon
07.2021 - 07.2023
  • Consistent top performer in all direct paths for both productivity and quality. Trained in Pick, Stow, Pack and Sort.
  • Rising Stars Graduate.
  • Top performing problem solver in Stow.
  • Learning ambassador in pick. Trained many classes of new associates.
  • Able to facilitate and stow reactive orders.
  • Operated equipment while observing standard safety procedures.
  • Consistently lifting material weighing as much as 49 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Customer Service Associate

Fred Meyer
09.2019 - 05.2021
    • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
    • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
    • Informed customers about special promotions and provided detailed information for various products.
    • Developed and actualized customer service initiatives to decrease wait times.
    • Collected customer feedback and made process changes to exceed customer satisfaction goals.

General Manager

Domino's Pizza
12.2003 - 06.2018
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Designed modern employee recognition program which boosted productivity and improved morale.

Education

High School Diploma -

Meridian High School
Meridian, ID
01-2000

Skills

  • Workflow Management
  • Attendance Tracking
  • Paperwork Processing
  • Trend tracking
  • Process Improvement
  • Safety Management
  • Performance monitoring
  • Management Support
  • Spreadsheet tracking
  • Metrics tracking

Affiliations

Women's@

Timeline

Stow Process Assistant

Amazon
10.2024 - Current

Cap Process Assistant

Amazon FC
03.2024 - 10.2024

RTS Process Assistant

Amazon- AMZL
08.2023 - 03.2024

Inbound and Outbound Warehouse Associate

Amazon
07.2021 - 07.2023

Customer Service Associate

Fred Meyer
09.2019 - 05.2021

General Manager

Domino's Pizza
12.2003 - 06.2018

High School Diploma -

Meridian High School

Similar Profiles

CREATE PROFILE
Tiffany Newman
Want your own profile? Build for free at Resume-Now.com