Tiffany Newton

25 Hours/Week
$28,000/Year

• Handled resident complaints and expedited maintenance requests.
• Inspected properties regularly to identify deficiencies and schedule repairs.
• Collected monthly assessments, rental fees, deposits and payments.
• Updated tenant and unit information to keep current in housing database.
• Solicited and analyzed bids for repairs, renovation and general maintenance.
• Exercised direct supervision over property staff.
• Drafted and monitored budgets for overall maintenance and operations.
• Responded to tenant maintenance requests according to agreed conditions for building functionality.
• Met with prospective tenants to show property and assess applications or sign leases.
• Facilitated tenant paperwork processing and verification.
• Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
• Oversaw and monitored preventative maintenance and energy management inspections and programs.
• Completed lease applications and verifications, notifying prospects of results.
• Collected rent from tenants to pay maintenance and repair costs and other expenses.
• Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
• Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
• Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
• Built relationships with service vendors and submitted associated billing statements.
• Prepared detailed budgets and financial reports for properties.
• Prepared and submitted monthly tenant visit logs.
• Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
• Supervised production of annual rent, operating expense, and real estate tax adjustments.
• Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
• Met with clients to negotiate management and service contracts.
• Recommended clarifications and changes in program policies to director of property management.
• Processed payments from clients using accounting software.
• Resolved balance errors using accounting software.
• Provided accounting and bookkeeping services to clients.
• Ensured compliance with all relevant accounting standards.

44 Hours/Week

$30,000/Year

• Transported and safely delivered items to prevent damage or loss.
• Navigated routes with relevant map programs and GPS systems.
• Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
• Obeyed traffic laws and follow established traffic and transportation procedures.
• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
• Delivered rush merchandise on tight schedules to meet customer targets.
• Utilized street maps to plan and determine most efficient routes.
• Loaded trucks and safely secured merchandise to prevent damage during transportation.
• Inspected vehicle and maintained gas, oil and water levels.
• Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
• Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.

30Hours/Week
$32,000/Year

• Assisted customers by phone and in person by answering banking questions and recommending solutions.
• Processed sales transactions to prevent long customer wait times.
• Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits and account services.
• Maintained confidentiality of bank records and client information.
• Ordered checks, placed stop payment orders and conducted additional special services for customers.
• Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
• Built and maintained client relationships through quality, personalized interactions.
• Entered customer transactions into computers to record transactions and issue computer-generated receipts.