Tiffany Ngo
AdventHealth Shawnee Mission
Kansas City,MO
2
Languages
1
Certification
10
years of professional experience
Compassionate healthcare provider with expertise in patient care and medical procedures. Facilitates collaboration among medical teams while adapting to changing demands. Proficient in clinical assessments and patient education, committed to delivering high standards of care and improving healthcare outcomes.
Work History
Multi-Unit Certified Nursing Associate
3 Years 1 Month- Provide direct patient care, including bathing, feeding, and mobility assistance
- Monitored and recorded vital signs, blood glucose levels, and patient status changes, promptly communicating findings to the nursing team
- Assist nurses and physicians during bedside procedures and patient assessments to support efficient clinical workflow
- Maintain patient confidentiality and safety in compliance with HIPAA
- Prepared patient rooms, medical equipment, and supplies to ensure readiness for clinical procedures
- Supported postoperative or surgical patients
- Assisted in emergency response efforts, including participation in cardiopulmonary resuscitation (CPR) and code situations
- Worked on multiple hospital units, including stroke, cardiac, orthopedics, intensive care, and emergency
Server/Waitress
4 Years 2 Months- Delivered high-quality service in a fast-paced, high-volume environment
- Built relationships with guests to enhance experience and repeat business
- Managed transactions accurately and efficiently
- Assisted in training new serving staff
Sales Associate
3 Months- Promoted and sold monthly car wash memberships to customers
- Educated customers on service options, pricing, and value
- Met daily sales expectations in a high-volume environment
- Identified customer needs and recommended appropriate membership options
- Developed confidence in initiating conversations and closing sales
Youth Soccer Referee & Referee Coach
5 Years 10 Months- Officiated competitive matches while enforcing rules and maintaining safety
- Communicated decisions clearly in high-pressure situations
- Managed conflict with players, coaches, and spectators
- Mentored and evaluated new officials to improve performance
- Recorded game scores accurately and reports relating to the game
- Assisted coaching staff members in providing guidance and support for young players who needed extra help understanding certain aspects of play.
Education
Bachelor of Science - Biology
- Awards & Honors
- Dean's List Spring 2024
- GPA: 3.3
Skills
Patient Care
HIPAA compliance
Clinical training
Team collaboration
Fast-paced time management
Leadership
Patient education
Consultative communication
Relationship building
Accomplishments
- Kansas Young Female Referee of the Year 2018
- KC Scholars UMKC Traditional Scholarship Awardee 2020
Certification
- Basic Life Support (BLS) Certification, American Red Cross Training Services - 2026
- Certified Nursing Assistant (CNA), Kansas College of Nursing - 2026
- Fundamentals of Cardiac Pacing and Defibrillation, Boston Scientific - July 2026
- AFS Master Series: Biophysics of Ablation Energy Sources, Medtronic - July 2026
LANGUAGES
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Multi-Unit Certified Nursing Associate
AdventHealth Shawnee Mission
07.2023 - CurrentRead More
Sales Associate
Waterway Car Wash
05.2022 - 08.2022Read More
Server/Waitress
Fuji Sushi & Grill
06.2020 - 08.2024Read More
Youth Soccer Referee & Referee Coach
Kansas State Youth Soccer Association
08.2016 - 06.2022Read More
University of Missouri
Bachelor of Science from Biology
Read More