Tiffany Choate
Transportation Specialist
Altus
Summary
Transportation professional with ability to hold contractors accountable to correspond with ODOT standards when building structures and roadways through sampling and testing the materials. Filing all data and paperwork for the work items used and paying the contractors for the work done on the ODOT state and federally funded projects in all of Southwest Oklahoma. Skilled in route optimization, fleet coordination, and safety compliance. Known for collaborating effectively with teams and ensuring operational efficiency. Adaptable and results-driven, consistently meeting evolving demands in fast-paced environments. Accountable General Manager with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills. Childcare professional with proven ability to create safe and stimulating environments for children. Known for developing age-appropriate activities that foster growth and development. Reliable team collaborator who adapts to changing needs and maintains high standards.
Overview
15
15
years of professional experience
5
5
Certification
Work History
Transportation Specialist
Oklahoma Department Of Transportation
11.2022 - Current
- Conduct inspections of state and federally funded transportation projects to ensure compliance with construction specifications, safety regulations, and environmental guidelines.
- Monitor contractor performance, verify materials, and document field activities to ensure projects meet ODOT standards and timelines.
- Review and interpret engineering plans, specifications, and contracts, providing on-site support and technical guidance during all phases of construction.
- Prepare detailed inspection reports, maintain project records, and coordinate with project managers, engineers, and contractors to resolve issues and ensure quality control.
- Enforce safety standards and ensure public infrastructure projects—such as highways, bridges, and roadways—are built to last and serve community needs efficiently.
- Represent the Department of Transportation in a professional and ethical manner while ensuring public funds are used responsibly.
- Attended class @ Oklahoma State University to get my materials and sampling certification
- Attends yearly CPR/First Aid training.
- Attends Monday morning safety meeting to ensure the proper safety measures are being practiced in the field.
Merchandise Stocker
Walmart
07.2020 - 11.2022
- Maintain full and organized shelves in the frozen and dairy sections by unloading deliveries, rotating stock, and ensuring products are stored and displayed according to company standards and food safety regulations.
- Monitor product freshness, remove expired or damaged items, and assist with inventory control to minimize shrink and maximize availability.
- Provide excellent customer service by helping shoppers locate items, answering product questions, and ensuring a clean, safe, and welcoming shopping environment.
- Operate pallet jacks and other equipment safely while unloading freight and stocking merchandise during overnight and early morning shifts.
- Collaborate with team members and department managers to complete daily stocking goals, manage backstock efficiently, and support store operations.
- Maximized stock efficiency with proper rotation methods, minimizing expired or damaged items.
- Optimized storage space utilization with well-organized backstock areas and clear labeling systems for easy retrieval of products.
- Enhanced customer satisfaction by promptly assisting with product inquiries and location requests.
- Participated in ongoing training sessions to stay current on industry trends and best practices related to stocking responsibilities.
- Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
- Accelerated the unloading process through organized handling of delivery trucks and effective teamwork.
- Contributed to team success by collaborating with coworkers on various tasks, such as restocking and merchandising.
- Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
- Improved sales floor appearance through timely replenishment of products and regular maintenance.
- Facilitated seasonal product transitions, ensuring smooth integration of new items into existing displays per company guidelines.
- Supported loss prevention efforts, monitoring store areas for possible theft incidents while performing daily tasks.
- Promoted positive customer experiences by addressing concerns promptly and offering suitable solutions when needed.
- Maintained a safe work environment by adhering to company safety guidelines during stocking activities.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Kept work areas neat, clean and free from debris.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Safely and securely loaded items to prevent damage during transport.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Interacted with guests in friendly and knowledgeable way.
General Manager
Chicken Express Restaurant
04.2018 - 07.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
General Manager
Jersey Mike's Subs
06.2014 - 06.2018
- Directed all aspects of store operations including staffing, scheduling, training, inventory management, and customer service.
- Built and led a high-performing team of 15+ employees, fostering a positive, efficient, and customer-focused work culture.
- Increased sales and customer retention through consistent service excellence, quality control, and community engagement.
- Monitored labor and food costs, optimized ordering, and ensured profitability through strategic planning and cost control.
- Maintained 100% compliance with food safety, health codes, and brand standards.
- Recognized by regional leadership for team development, operational consistency, and store performance.
Childcare Provider
Church of the Savior
02.2010 - 07.2014
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Assisted in potty training and other daily hygiene activities to support child development.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
- Worked with children to develop good cognitive, physical and language skills.
- Encouraged children to develop healthy social and emotional skills.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Liaised with parents and guardians to discuss child progress.
- Promoted physical fitness by incorporating active play into daily schedules, encouraging healthy habits from an early age.
- Customized educational plans based on individual strengths, interests, and developmental goals of each child under care.
- Continuously updated professional knowledge by attending training workshops, seminars, and conferences to stay current on best practices in childcare.
Education
High school diploma - Medical
Putnam City West High School
Oklahoma City, OK05-2009
Skills
- Documentation management
- Managing schedules
- DOT compliance
- Reading blueprints/plans
- Mathematics
- Construction Surveyor
- Landscaping
- Road safety
Accomplishments
- Supervised team of 15-20 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Early Childhood Development Course- 2011
- Oklahoma Safe Serve Certification – September 2014
- Management Training Course – August 2018
- Employee Interview, Hiring and Training – September 2014 and August 2018
- Materials and Sampling Certification-2023
- CPR/First-Aid- 2013,2022,2025
Timeline
Transportation Specialist
Oklahoma Department Of Transportation
11.2022 - Current
Merchandise Stocker
Walmart
07.2020 - 11.2022
General Manager
Chicken Express Restaurant
04.2018 - 07.2020
General Manager
Jersey Mike's Subs
06.2014 - 06.2018
Childcare Provider
Church of the Savior
02.2010 - 07.2014
High school diploma - Medical
Putnam City West High School
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