Tiffany Olivarez
Mesa,AZ
Summary
Results-driven operations leader with a strong background at ITI/NUEMO and PLATINUM STORAGE GROUP, focusing on performance analysis and strategic planning. Demonstrated success in budget management and leading cross-functional teams, resulting in significant operational improvements. Committed to fostering employee development and optimizing project outcomes. Skilled in Microsoft Office, SiteLink and Salesforce software.
Overview
16
16
years of professional experience
Work History
Assistant Manager of Operations
ITI/NUEMO
Fort Wayne, Indiana
08.2020 - Current
- Assisted in daily operations by coordinating staff schedules and assignments.
- Organized training sessions for new employees on operational procedures.
- Participated in meetings with senior executives regarding project updates or strategic planning initiatives.
- Managed budgeting activities related to operations including forecasting expenses, tracking spending, and preparing reports.
- Responded to customer inquiries and resolved complaints promptly and professionally.
Special Education Provider
VILLA MONTESSORI
Phoenix, Arizona
03.2014 - 06.2020
- Created personalized education plans addressing diverse student needs.
- Implemented classroom strategies that improved student engagement and participation.
- Employed assistive technology to support students with disabilities in learning tasks.
- Cultivated positive relationships with students and families to enhance communication.
Property Manager
PLATINUM STORAGE GROUP
Phoenix, Arizona
11.2009 - 04.2014
- Developed marketing strategies that successfully attracted new tenants.
- Maintained accurate financial records, including rent collections and security deposits.
- Prepared monthly performance reports detailing revenue growth and expenses.
- Monitored market trends to establish competitive pricing for managed units.
- Utilized Site-Link software to streamline management processes.
Education
Graduate Certificate - Crisis Interventionist
Crisis Prevention Institute
Phoenix, AZ03-2016
Graduate Certificate - Cognitive Behavioral Therapist
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ05-2014
Associate of Arts - Business Management
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZSkills
- Cross-functional team leadership
- Staff training and development
- Operational oversight
- Performance evaluation
- Work planning and prioritization
- Salesforce administration
- Microsoft Office proficiency
- Client relations
- Billing and collections
- Budget planning
- Marketing strategy
References
References available upon request.
Timeline
Assistant Manager of Operations
ITI/NUEMO
08.2020 - Current
Special Education Provider
VILLA MONTESSORI
03.2014 - 06.2020
Property Manager
PLATINUM STORAGE GROUP
11.2009 - 04.2014
Graduate Certificate - Crisis Interventionist
Crisis Prevention Institute
Graduate Certificate - Cognitive Behavioral Therapist
Maricopa Community Colleges, Chandler-Gilbert Community College
Associate of Arts - Business Management
Maricopa Community Colleges, Chandler-Gilbert Community College
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