Healthcare recruiting expert dedicated to assist in bringing innovative changes to the medical industry. Loyal and committed to long-term success and stability within an organization. Known for solid work ethic, integrity, and results-driven mindset. Highly motivated by growth and development. Possess strong inquisitive mentality with the ability to leverage large volumes of data to interpret and deliver strategic and impactful outcomes.
Hi, I’m
Tiffany Orta
Sachse
Summary
Overview
14
years of professional experience
Work History
SAGO
Senior Healthcare Recruiter
05.2015 - Current
Job overview
- Lead Full-cycle recruitment for all types of healthcare professionals and KOLs across a wide range of specialties for qualitative and quantitative market research projects.
- Collaborate internally with Project Managers, Team Leads, Recruiting Supervisor, and Recruiting Director to understand research study goals and develop strategic recruitment plans tailored to each study's target audience in combination with what each client is trying to accomplish.
- Effectively source, communicate the research opportunity to the audience of potential respondents, then screen accordingly to determine qualification of their participation.
- Carefully protect confidentiality in the proper measures for market research findings, the clients and participants.
- Ensure compliance with HIPAA standards and annual re-certifications with pharmaceutical companies for Adverse Events to remain diligent when handling sensitive healthcare date and respondent information.
- Build and maintain long-term relationships with healthcare professionals, fostering trust and loyalty to ensure smooth recruitment of them for future studies.
- Occasionally train and mentor junior recruiters, offering guidance on recruitment strategies, communication techniques, and database management
- Monitor and optimize recruitment timelines, quotas, and referral incentive budgets to meet client expectations and project deadlines.
- Utilize CRM database, company-based communications via TEAMS, Outlook, alongside Google docs, Calendly, Acuity, etc for moderator availability and scheduling.
- Outside networking (desk research) to locate and reach out to targeted HCPs when database outreach has been exhausted
- Specifically chosen for an innovative team assigned to do Test-Runs on projects of a new software called QualManager to determine company capabilities for possible future switch-over.
Telvista, Inc.
Technical Support Agent
05.2014 - 02.2015
Job overview
- Answered inbound calls from customers of the Verizon FIOS residential services (Cable, Internet & Home Phone) that were having technical issues with their service/services.
- I would help determine the course of action to either resolve it immediately or set up & schedule an appointment for technicians to fix their issue.
Stream International
Customer Service Tech Support Agent
09.2011 - 07.2013
Job overview
- My role involved answering inbound calls for Sirius Satellite Radio clients and accepted c/c payments to post in the billing department.
- Successfully completed an additional 3-week training for Intuit's new software (Turbo Tax), in which I learned how to assist customers in navigating through our software and responded to email inquiries and did research in order to properly troubleshoot the issue.
Education
Dallas Baptist UniversityDallas, TX
Bachelor of Arts from Communications
05-2028
University Overview
Dallas CollegeDallas, TX
Associate of Arts from General Studies
05-2024
University Overview
Scholarship Recipient Home Pointe Housing Client Award
Skills
- Interpersonal Skills / Team Player
- Excellent Communication Skills
- High-Level Attention To Detail
- Exceptional Problem-Solver
- Successful Independent Decision-maker
- Critical/Analytical thinker
- Active listener/Adaptable Learner
- Creative/Ability to think outside the box
- Positive Attitude
- Troubleshooter
Accomplishments Awards
Accomplishments Awards
- Multiple Monthly Top Recruiter Recognitions (current)
- Board Member for Home Pointe Housing Agency (current)
- 7 year Women's Ministry leader role at Lake Pointe Church (previous)
- 5-year Award Recognition from Director of Poiema Foundation Rebecca Jowers for 5 years of volunteer work w/ the organization (previous)
- 8 + years being a Sponsor, Mentor, and Recovery Coach for biblically-based 12-step program for recovering addicts (previous)
Tools Technology
Tools Technology
- SAMS Database Management (seasoned)
- QualManager (skilled)
- Excel (skilled)
- MS Teams, Outlook, Word, OneNote, PP (advanced)
- Google Docs (proficient)
- Zoom (proficient)
Timeline
Senior Healthcare Recruiter
SAGO
05.2015 - Current
Technical Support Agent
Telvista, Inc.
05.2014 - 02.2015
Customer Service Tech Support Agent
Stream International
09.2011 - 07.2013
Dallas Baptist University
Bachelor of Arts from Communications
Dallas College
Associate of Arts from General Studies
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