Tiffany O'Sullivan
Princeton,WV
Summary
Dynamic and compassionate professional with a proven track record, adept in child safety and case management. Leveraged analytical thinking and client advocacy to enhance community engagement and support. Excelled in creating nurturing environments, achieving significant improvements in child development and client satisfaction. Skilled in time management and conflict resolution, consistently prioritizing client needs and organizational goals.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
20
20
years of professional experience
Work History
Permanency Social Worker
Children's Home Society of WV
09.2022 - Current
- Updated client documentation for accurate, compliant, and current records weekly.
- Interviewed clients, families, or groups to assess situations, limitations, and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Advocated for clients to ensure respected rights and wishes.
- Maintained regular contact with 25+ clients by calling and visiting clients' homes.
- Conducted home visits to assess the living environment and facilitate access to necessary resources.
- Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
- Documented client progress and activities per agency policies and procedures.
- Updated client documentation for accurate, compliant, and current records.
Daycare Teacher
Concord University
08.2021 - 06.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving, and social skills.
- Assisted in preparing meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, and naptime, ensuring smooth operation of the daily schedule.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children individually to build positive relationships and promote learning.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
- Enhanced children's emotional development through empathetic communication and active listening techniques.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
- Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
- Assisted children with special needs by providing tailored support and accommodations, ensuring an inclusive learning environment.
Intern
St. Brennon Catholic Church
08.2005 - 03.2007
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in workshops and presentations related to projects to gain knowledge.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Contributed to positive work environment by actively participating in team-building activities.
- Enhanced project visibility by maintaining up-to-date project status reports.
- Participated in planning and execution of community outreach programs, strengthening community relations.
- Enabled more organized inventory system by cataloging company assets.
Ministry of Mothers Sharing Coordinator
St. Brendan Catholic Church
08.2005 - 03.2007
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
- Spearheaded volunteer program that expanded organization's community outreach, enhancing its public image and engagement.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Education
Master of Social Work - Master's of Social Work
Concord University
Athens, WV08-2026
Bachelor of Science - Human Services
Gardner-Webb University
Boiling Springs, NC08-2006
Skills
- Child safety
- Lesson planning
- CPR and first aid
- Problem-solving
- Active listener
- Parent-teacher communication
- Compassionate
- Case management
- Client Advocacy
- Conflict resolution
- Intervention planning
Timeline
Permanency Social Worker
Children's Home Society of WV
09.2022 - Current
Daycare Teacher
Concord University
08.2021 - 06.2022
Intern
St. Brennon Catholic Church
08.2005 - 03.2007
Ministry of Mothers Sharing Coordinator
St. Brendan Catholic Church
08.2005 - 03.2007
Master of Social Work - Master's of Social Work
Concord University
Bachelor of Science - Human Services
Gardner-Webb University
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