- Exploring various forms of art, such as acrylic, resin, and charcoal painting, to nurture creativity and personal growth
- Pilates/Yoga
- Gym Workouts
- Gardening
- Embracing outdoor adventures such as hiking and biking
- Learning new cooking techniques and expanding my culinary skills
- Educational challenges
Tiffany Overbaugh
Independence
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Developed skills in fast-paced real estate environment, seeking to transition into new field. Proficient in managing documentation and client interactions, with strong organizational and communication abilities. Aiming to leverage these skills to contribute effectively in different industry.
Overview
20
20
years of professional experience
Work History
Loan and Real Estate Assistant
The Uber Co-Real Estate and Mortgage Broker
09.2016 - 09.2017
- Maintain knowledge of company products, policies and procedures, and underwriting requirements
- Handled all entities and tasks that are required for a successful process and closing to include open escrows, order appraisals, order pest inspections, follow up with items on conditional approvals, order credit reports
- Compile loan packages in compliance to guidelines for underwriting for the particular investor
- Communicate with the client to the expectations of the process, gather conditions, and follow thru till transaction has closed
Manager/Server
Firehouse Restaurant
06.2015 - 04.2017
- Organizing staff shifts and scheduling
- Providing excellent customer service
- Leading by example
- Planning menus
- Working with food and drink suppliers
- Ensuring all food safety procedures are strictly followed according to sanitary regulations
- Following all company policy and procedures regarding dealing with cash, equipment and property
- Cleaning the kitchen according to regulatory guidelines
- Maintaining safe working conditions
- Auditing inventory levels to ensure product availability, and ordering products as necessary
- Recruiting and training staff
- Working closely with management to meet revenue objectives
- Implementing appropriate strategies to resolve adverse trends and improve sales
Co-owner/ Director of Sales
J & C Events
11.2014 - 06.2015
- Coordinate details of events such as conferences, weddings, birthdays, anniversaries, charity events, surprise parties, trade shows, sales meetings, business meetings, employee appreciation events and virtual events
- Calculate budgets and ensure they are adhered to
- Book talent, including musicians, bands, and disc jockeys
- Select chefs or catering companies to prepare food for event
- Visit venue to plan layout of seating and decorations
- Coordinate and monitor event timelines and ensure deadlines are met
- Initiates, coordinates and/or participates in all efforts to publicize event
- Negotiate and secure event space
- Hire staff to manage the event, including bouncers and security personnel
- Manage correspondence
Loan Assistant to 5th Top Producer in the Nation
Wells Fargo Private Mortgage Banking
03.2014 - 09.2014
- Maintain knowledge of company products, policies and procedures, and underwriting requirements
- Loan origination for conforming, high balance, and jumbo mortgage loans
- Compile loan packages in compliance to guidelines for underwriting for the particular investor
- Communicate with the client to the expectations of the process, gather conditions, and follow thru till transaction has closed
Loan Assistant to 5th Top Producer in the Nation
Caliber Home Loans, Inc.
04.2013 - 01.2014
- Maintain knowledge of company products, policies and procedures, and underwriting requirements
- Loan origination for conforming, high balance, and jumbo mortgage loans
- Compile loan packages in compliance to guidelines for underwriting for the particular investor
- Communicate with the client to the expectations of the process, gather conditions, and follow thru till transaction has closed
Specialty underwriter for Bankruptcy Loss Mitigation Department
Chase Bank, San Diego, CA
07.2011 - 09.2012
- Underwrite and Analyze debtor’s financial package for all supporting documents required by investor to complete a modification decision for FNMA, FHLMC, FHA, VA, and USDA
- Ensure compliance with all bankruptcy chapters, federal, state, local laws, and deadline of orders filed
- Attend all mediations/litigation sessions representing Chase Bank underwriting department
- Secondary responsibilities may include:
- Assist with training of new hires
- Testing/pilots of tools and/or systems
Home Mortgage Consultant
Wells Fargo Bank, San Diego, CA
12.2009 - 06.2011
- Maintain knowledge of company products, policies and procedures, and underwriting requirements
- Loan origination for FNMA, FHLMC, VA, and FHA investors
- Compile loan packages in compliance to guidelines for underwriting
- Member and co-manage the Future Top Producer Team (FTP)
Broker Associate
General Pacific Properties, Ventura, CA
05.2008 - 03.2009
- Promote sales of properties through advertisements, open houses, and participation in multiple listing services
- Generate lists of properties that are compatible with buyers' needs and financial resources
- Coordinate appointments to show homes to prospective buyers
- Establish positive flow of communication with other agents, buyers and sellers, mortgage officers, title personnel and attorneys involved in the home buying and selling process
- Present purchase offers to sellers for consideration
- Negotiate contracts on behalf of clients
- Coordinate property closings, overseeing signing of documents and disbursement of funds
- Build long term relationships with high net worth property investors
Territory Manager
US Foods Service, Ventura, CA
05.2007 - 05.2008
- Generate new food service accounts through referrals, inbound calls, and cold calling
- Build and maintain long term relationships with customers
- Receive and input product orders
- Monitor customers’ changing needs and recommend strategies that utilize company products and/or services
Mortgage Broker/ Sales Manager
Mortgage One, San Luis Obispo, CA
05.2004 - 05.2007
- Manage2 offices:20 loan officers,3 assistants, and2 receptionists
- Screen, interview, and select employee applicants that are best fit for the company
- Develop and maintain a referral source through existing and new clients, realtors, developers
- Originate residential, commercial and construction mortgage products through contacting, realtors, developers and potential home buyers
- Underwrite files and work with outsourced underwriters on loan packages for FNMA, FHLMC, FHA and VA investors
Head Teller, New Accounts Representative, Loan Consultant
Ojai Valley Bank, Ojai, CA
04.1997 - 08.2002
- Manage teller line, employee(s) work schedule, order vault money for next business week, and branch audits to ensure the teller line runs smoothly resulting in the ability to provide the best customer service
- In-depth market and product knowledge within the areas of equities and structured products
- Identify sales and service opportunities through detailed profiling of new and existing clients
Education
Bachelor of Science - Psychology
California State University of Northridge
05.2004
Skills
- Strong leadership and exceptional communication
- Teamwork and collaboration
- Determination
- Multitasking and organization
- Safety protocols strictly enforced
- Stellar work ethics
- Guest relations/ complaint resolution
- Business and budget development
- Strategic planning
- Goal setting
- Performance analysis
- Risk assessment
Awards
Top producer for Purchases in units (Wells Fargo)2010, Top producer for Purchases in funded amount (Wells Fargo)2010, Certified in FHA/VA/ Cal HAFA loan origination2011, Rookie of the year for US Foods service2007
Accomplishments
- Top producer for Purchases in units (Wells Fargo) 2010
- Top producer for Purchases in funded amount (Wells Fargo) 2010
- Certified in FHA/VA/ Cal HAFA loan origination 2011
- 1 of 3 underwriters with in Chase Bank to underwrite litigated defaulted mortgages with in the United States.
- Rookie of the year for US Foods service 2007
Interests
Timeline
Loan and Real Estate Assistant
The Uber Co-Real Estate and Mortgage Broker
09.2016 - 09.2017
Manager/Server
Firehouse Restaurant
06.2015 - 04.2017
Co-owner/ Director of Sales
J & C Events
11.2014 - 06.2015
Loan Assistant to 5th Top Producer in the Nation
Wells Fargo Private Mortgage Banking
03.2014 - 09.2014
Loan Assistant to 5th Top Producer in the Nation
Caliber Home Loans, Inc.
04.2013 - 01.2014
Specialty underwriter for Bankruptcy Loss Mitigation Department
Chase Bank, San Diego, CA
07.2011 - 09.2012
Home Mortgage Consultant
Wells Fargo Bank, San Diego, CA
12.2009 - 06.2011
Broker Associate
General Pacific Properties, Ventura, CA
05.2008 - 03.2009
Territory Manager
US Foods Service, Ventura, CA
05.2007 - 05.2008
Mortgage Broker/ Sales Manager
Mortgage One, San Luis Obispo, CA
05.2004 - 05.2007
Head Teller, New Accounts Representative, Loan Consultant
Ojai Valley Bank, Ojai, CA
04.1997 - 08.2002
Bachelor of Science - Psychology
California State University of Northridge
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