Summary
Overview
Work History
Education
Skills
Certification
Timeline

Tiffany Pacetti

Georgetown,SC

Summary

Encouraging problem-solver with talents for leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills. Considered hardworking, punctual and driven.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager

Changed Lives Ministry
Moncks Corner, SC
12.2019 - 01.2022
  • Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Communicated with individuals' family members, offering information and insight into support services available at community level.
  • Transported individuals to medical appointments and support meetings whenever needed.
  • Maintained computers, printers and technical resources to avoid disruption in operations.
  • Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
  • Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
  • Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
  • Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
  • Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
  • Displayed sensitivity to cultural and linguistic needs of clients served.
  • Assessed student issues pertaining to depression, anxiety and physical abuse to resolve conflicts between students, peers and teachers.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Evaluated and screened patients to determine needs and provide necessary support.
  • Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
  • Maintained safe environment for 16-patient facility with continuous surveillance.
  • Confirmed appointments, communicated with clients and updated client records.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone or postal mail.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Researched new ideas for programs and activities, taking into consideration participants' suggestions.
  • Prepared publications such as flyers and brochures to promote and publicize recreational activities to participants and volunteers.
  • Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
  • Compiled monthly activity program calender to distribute to residents and staff.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Used strong interpersonal communication skills to convey information to others.
  • Assisted with special events or programs.
  • Supported staff with clerical work and other office tasks.
  • Planned and delivered numerous activities and special events for programs and services.

Custodial Maintenance Worker

Fairfield County Detention Center
Winnsboro, SC
06.2016 - 11.2019
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Supervised supplies in inventory and submitted reorder requests.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Exceeded goals through effective task prioritization and great work ethic.

Cafeteria Worker

South Carolina Department Of Corrections
Columbia, SC
08.2014 - 06.2016
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Checked dining area supplies of linens, wrapped silverware and replenished low stock.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Provided exemplary service to students, staff, and visitors.
  • Served food according to temperature, safety, and presentation guidelines.
  • Received and stored incoming supplies according to procedures.
  • Monitored dining room inventory and replenished as necessary.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Business Owner/Operator

Carolina Girls Cleaning Company
North Charleston , SC
03.2010 - 07.2014
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Led screening, hiring and staff scheduling to maintain compliance with group goals.
  • Monitored staff performance, providing final-say assessment over inquiries.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Completed schedules, shift reports and other business documentation.
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Evaluated employee performance and developed improvement plans.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Emptied trashcans and transported waste to collection areas.
  • Handled equipment, chemicals and materials properly and with caution.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Completed routine floor stripping, sealing and finishing.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.

Education

1 Year - Website Design

Trident Technical College, Charleston, SC
01.2011

6 Months - Computer Networking

ITT Technical Institute, North Charleston, SC
2010

GED -

R. B. Stall High School, North Charleston, SC
04.2002

Skills

  • Strategic planning
  • Staff Management
  • Policies and procedures
  • Coaching and mentoring
  • Verbal and written communication
  • Negotiation

Certification

  • Certified Peer Support Specialist, SC Share and SC Department of Mental Health, Expires- January 31, 2023
  • CPR, AED, and Basic First Aid Certification, American Safety & Health Institute, Expires- May 15, 2023
  • QPR- Question, Persuade, Refer Suicide Prevention, Mental Health America of South Carolina, Expires- November 17, 2024
  • AS+K? Ask About Suicide To Save A Life Training, Mental Health of America, December 8, 2021

Timeline

Manager - Changed Lives Ministry
12.2019 - 01.2022
Custodial Maintenance Worker - Fairfield County Detention Center
06.2016 - 11.2019
Cafeteria Worker - South Carolina Department Of Corrections
08.2014 - 06.2016
Business Owner/Operator - Carolina Girls Cleaning Company
03.2010 - 07.2014
Trident Technical College - 1 Year, Website Design
ITT Technical Institute - 6 Months, Computer Networking
R. B. Stall High School - GED,
Tiffany Pacetti