Results-oriented office administrator with a focus on building and maintaining client relationships. Dedicated to providing exceptional customer service and tailoring solutions to meet individual needs. Meticulous in updating records, tracking sheets, and managing customer accounts with precision. Proficient in a wide range of software applications including Office Word, Excel, PowerPoint, Citrix, Salesforce, EFT, Webcsr, Quickbooks, Leadsengine, Lead Generation, eRelocation, ADP and Oracle. Skilled in effective administrative management, developing policies to meet demands and improve performance. Capable of handling diverse responsibilities such as budgeting, reporting, staff training, and supply management. Proactive team player who excels in completing daily assignments and contributing to overall team success. Adapts quickly to new needs and policies. Knowledgeable office administrator with a solid background in coordinating referral processes and ensuring seamless communication between clients/brokers and agents. Demonstrates success in managing client information/requests and facilitating timely referrals. Utilizes exceptional organizational and multitasking skills to enhance operational efficiency.