Tiffany Padilla
Cary,North Carolina
Summary
Dynamic sales professional with a proven track record at Express Factory Outlet, excelling in customer service and sales techniques. Leveraged strong communication skills to build lasting customer relationships, resulting in increased sales. Expertise in cash handling and inventory management ensures operational efficiency while delivering exceptional client experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sale Assistant
Express Factory Outlet
Durham, NC
08.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Fitness Coach
Bostic Fitness &Nutrition
Raleigh, NC
10.2014 - Current
- Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
- Developed strong member relationships with caring and collaborative approach.
- Provided coaching about healthy lifestyle strategies.
- Instructed on proper use of equipment for safety of all members.
- Facilitated ongoing communication between trainers, staff, and management to maintain a cohesive team environment focused on delivering quality service.
- Collaborated with other fitness professionals to develop innovative and engaging group exercise programs.
Behavior Specialist
Wake County Schools
Cary, NC
04.2018 - 04.2019
- Reduced classroom disruptions through careful observation and analysis of student behaviors, leading to tailored interventions.
- Provided crisis intervention support during critical incidents, deescalating situations and ensuring the safety of all involved parties.
- Evaluated the effectiveness of behavior interventions using data-driven approaches, making adjustments as needed to ensure success.
- Supervised student behavior during daily academic routines to secure safety of students and staff.
- Implemented data collection systems for monitoring student progress toward behavioral goals, providing regular updates to stakeholders on achievements made over time.
Education
License - Special Education
North Carolina Central University
Durham, NCBachelor Of Applied Arts - Human Performance & Wellness
St Augustine University
Raleigh, NC05.2012
Skills
- Customer service
- Cash handling
- Sales techniques
- Inventory management
- Product knowledge
- Sales forecasting
- Team collaboration
- Communication skills
- Sales expertise
- Point of sale operation
- Processing payments
- Opening and closing procedures
- Fitting room maintenance
Certification
Nutrition Coach
Life Coach
Certified Personal Trainer
Languages
Spanish
Elementary
Title
Author
Motivation Speaker
Timeline
Sale Assistant
Express Factory Outlet
08.2024 - Current
Behavior Specialist
Wake County Schools
04.2018 - 04.2019
Fitness Coach
Bostic Fitness &Nutrition
10.2014 - Current
License - Special Education
North Carolina Central University
Bachelor Of Applied Arts - Human Performance & Wellness
St Augustine University