Tiffany Paige Joseph
Fort Mitchell
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
15
15
years of professional experience
Work History
House keeping supervisor
IHG
Fort Benning
03.2021 - 03.2026
- Inspected housekeeping work to ensure compliance with specifications and established standards.
- Conducted quality inspections to ensure compliance with established standards.
- Manage employee schedules using Excel spreadsheets.
- Inventory stock in Excel to ensure that supplies and equipment are available in adequate amounts.
- Maintained Quore management software to track lost and found items and work orders, ensuring accurate record-keeping.
- Maintain the Opera PMS software to update the database. This includes checking for future room availability, updating the status of vacant rooms, and updating discrepancy reports.
- Coordinated activities with other departments in person and via Microsoft Outlook to ensure efficient and timely service delivery.
HOUSEKEEPER
IHG
Fort Benning
04.2016 - 03.2021
- Cleaned guest rooms thoroughly to meet hygiene standards, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
- Restocked essential supplies, including linens and bathroom items, to maintain availability and meet guest needs.
- Transported linens and cleaning supplies to designated areas using wheeled carts for efficient service delivery.
- Maintained clean and organized storage areas and ensured carts were well-stocked to support efficient workflow.
Custodian
Allegiance Industries
Cottonton
09.2013 - 04.2016
- Cleaned building floors through sweeping, mopping, scrubbing, and vacuuming to maintain safe and welcoming a safe and welcoming environment.
- Serviced and cleaned restrooms to uphold hygiene standards and ensure user satisfaction.
- Received and counted stock items, and recorded data manually or using a computer.
- Issue or distribute materials, products, parts and supplies to customers or coworkers, based on information from incoming requisitions.
- Drive vehicles to pick up incoming stock or to deliver parts to designated locations.
- Inspected stock items for wear or defects and reported damage to supervisors to maintain inventory quality.
HOUSEKEEPER
Quality Inn
Phenix City
05.2011 - 08.2013
- Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas to ensure compliance with health standards.
- Replenished supplies such as drinking glasses, linens, writing supplies, and bathroom items to maintain operational readiness.
- Maintain storage areas for efficient supply management. and carts well-stocked, clean, and tidy.
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
Education
High School Diploma -
Penn Foster
Columbus, GA03-2021
High School Diploma - Completed coursework towards
Russell County High School
Seale, AL05-2009
A.A.S - Business Management
Chattahoochee Valley Community College
Phenix city, AL08-2026
Skills
- Standards compliance
- Inventory control
- Microsoft Excel
- Staff management
- Staff training
- Team coordination
- Customer service
- Quality inspection
Timeline
House keeping supervisor
IHG
03.2021 - 03.2026
HOUSEKEEPER
IHG
04.2016 - 03.2021
Custodian
Allegiance Industries
09.2013 - 04.2016
HOUSEKEEPER
Quality Inn
05.2011 - 08.2013
High School Diploma -
Penn Foster
High School Diploma - Completed coursework towards
Russell County High School
A.A.S - Business Management
Chattahoochee Valley Community College