Multi-talented, high-achieving project manager bringing several years of developing continuous improvements throughout planning and implementation phases of projects. Versed in all aspects of project and personnel management. Results-oriented and high-energy professional with demonstrated history of establishing and enforcing adherence to standards of excellence. Well-versed in mentoring and guiding associates to exceed client and stakeholder expectations. Accustomed to cultivating innovative ideas and encouraging new ideas that drive company growth. Forward-thinking with deep understanding of resolving customer problems with efficiency and civility, and proven history of increasing customer satisfaction.