Tiffany P. Clark
Winchester,TN
Summary
Results-oriented professional with extensive experience in customer service and staff training. Skilled in problem-solving and team collaboration, leveraging strong communication and Microsoft Office skills to improve operational efficiency and customer satisfaction. Committed to fostering positive experiences and driving team success.
Overview
11
11
years of professional experience
Work History
Gymnastics Coach
Totally Tumbling Two
Decherd, Tennessee
01.2024 - Current
- Instructed gymnasts on proper techniques and safety practices to enhance performance and reduce injury risk.
- Adapted coaching methods based on individual needs of each athlete.
- Evaluated student progress and provided constructive feedback regularly.
- Prepared warm-up activities tailored to skill level and age, optimizing readiness for training sessions.
- Mentored junior coaches, fostering a collaborative coaching environment.
- Maintained equipment and ensured a safe training environment at all times.
- Communicated progress and training goals to parents, fostering transparency and support for student development.
Cleaning Service
T&M Cleaning
Winchester, Tennessee
09.2022 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified customer needs promptly to enhance service delivery.
- Addressed customer requests and inquiries to elevate satisfaction levels.
- Executed daily tasks accurately to ensure seamless service operations.
Cake Decorator
Walmart supercenter
Winchester, USA
09.2017 - 09.2022
- Planned bakery production to maintain high quality and precision in decorative designs.
- Trained new staff in cake decorating techniques and store policies to enhance team skills.
- Managed inventory of decorating supplies and ingredients to support seamless production.
- Responded to customer inquiries via phone, put in orders and handled customer disputes or complaints.
- Collaborated with cross-functional teams to educate associates on tools and resources.
- Utilized handheld technology for immediate decision-making regarding production and merchandise orders.
- Identified member needs, assisted with purchasing decisions, and resolved concerns effectively.
Customer Service Manager
Walmart supercenter
Winchester, USA
06.2015 - 09.2017
- Resolved customer issues by proactively contacting dissatisfied individuals to address concerns.
- Evaluated employee performance and provided motivation to enhance overall productivity.
- Promoted a positive work environment for employees through exemplary leadership.
- Implemented operational procedures to streamline service workflow.
- Managed staffing levels at customer service counter and key areas to ensure optimal service delivery.
- Ensured associates received adequate training on current procedures.
- Reviewed reports to establish baseline customer satisfaction levels.
- Oversaw cashiers, scheduled breaks, and assigned roles during peak store hours.
Education
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Manchester, NH11-2025
High School Diploma -
Faith missionary academy
Grutli Laager, TNSkills
- Detail orientation
- Time management
- Multi-tasking efficiency
- Problem solving
- Staff training and development
- Team collaboration
- Customer service excellence
- Verbal and written communication
- Self-starter
- Quick learning
- Stress management
- Prioritization and organization
- Accountability
- Microsoft Excel proficiency
- Microsoft Word proficiency
- Microsoft PowerPoint proficiency
- Microsoft Access proficiency
- Microsoft Outlook proficiency
References
Available Upon Request
Timeline
Gymnastics Coach
Totally Tumbling Two
01.2024 - Current
Cleaning Service
T&M Cleaning
09.2022 - Current
Cake Decorator
Walmart supercenter
09.2017 - 09.2022
Customer Service Manager
Walmart supercenter
06.2015 - 09.2017
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
High School Diploma -
Faith missionary academy