Tiffany Pearson
Los Lunas,NM
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Broad background knowledge of billing systems to assist multiple contracts and/or teams for issue resolution regarding accounts receivable.
EHR systems:
Allscripts
CPSI
Athena
Epic
AS400
Eclinic
Cerner
Paragon
Clearinghouse systems:
SSI
Truebridge
Emdeon
Overview
8
8
years of professional experience
Work History
Billing Team Leader
Trilogy Health Solutions
Flowood, MS
08.2017 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Implemented new working processes to deliver multiple improvements.
- Positioned as go-to person for up to 16 staff members, troubleshooting complex administrative and training issues promptly.
- Initiated timely response to emails, voicemails and written correspondence.
- Coordinated weekly meetings for internal and external groups.
- Assisted in organizing and working special projects in order to optimize client's monthly cash goals and KPI's
- Regularly performed audits among team members to ensure company guidelines were being adhered to
Medical Billing Specialist
Pioneer
Magee, MS
06.2014 - 08.2017
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Posted and adjusted payments from insurance companies.
- Located errors and promptly refiled rejected claims.
- Precisely evaluated and verified benefits and eligibility.
- Trained new employees on multiple medical billing programs and data entry software.
- Researched CPT and ICD-10 coding discrepancies for compliance and reimbursement accuracy.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Orchestrated medical coding, payment posting, accounts receivables and collections.
Education
No Degree - Psychology And Mathmatics
University of Southern MS
Hattiesburg, MSHigh School Diploma -
Raleigh High School
Raleigh, MS05.2005
Skills
- Continuous Professional Improvement
- Overseeing Daily Activities
- Environmental Practices
- Work Planning and Prioritization
- Analytical Thinking
- Evaluating Employee Work
- Teamwork and Collaboration
- Giving Constructive Feedback
- Coaching and Mentoring
- Staff Training
Timeline
Billing Team Leader
Trilogy Health Solutions
08.2017 - Current
Medical Billing Specialist
Pioneer
06.2014 - 08.2017
No Degree - Psychology And Mathmatics
University of Southern MS
High School Diploma -
Raleigh High School
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