Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Pentz

South Webster

Summary

Experienced with patient care, critical thinking, and effective communication. Utilizes medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery. Passionate about patient advocacy

Overview

18
18
years of professional experience
1
1
Certification

Work History

Registered Nurse

OVP
10.2023 - 07.2025

Provided compassionate, evidence based nursing care to individuals undergoing substance use detoxification and recovery. Closely monitoring patients' physical and emotional well being, including CIWA, COWS, etc, during the withdrawal process, administering medications, including MAT, managing symptoms and providing education and emotional support, promoting a safe, nonjudgmental environment.

Register Nurse

Aya Healthcare
06.2021 - 09.2023

Travel RN experience 1 year at Riverside Methodist Hospital in Columbus, Ohio (Neuro: Stroke and EMU unit, Med Surg) and 1 year at The Christ Hospital in Cincinnati, Ohio (Step Down Telemetry)

Unit Manager

Holzer Health System
07.2020 - 05.2021

Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies. Ensured compliance with regulations and standards through regular audits, staff education, and policy updates. Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care. Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.

Charge Nurse

Holzer Health System
05.2018 - 07.2020

Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols. Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments. Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols. Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care. Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.

Nurse Administrator

Infinity Home Health Care
10.2011 - 05.2018

Facilitated change management efforts during organizational restructuring or programmatic shifts, easing transitions for all involved parties. Collaborated with interdisciplinary teams to develop integrated care plans that addressed patients'' diverse needs holistically. Enhanced patient satisfaction by addressing concerns promptly and implementing feedback-driven improvements. Provided leadership in the development of new nursing programs, ensuring alignment with organizational goals and objectives for healthcare excellence.

Patient Care Coordinator

Heartland Home Health Care
03.2010 - 09.2011

Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times. Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic. Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow. Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.

Home Health RN Case Manager

Heartland Home Health Care
04.2009 - 03.2010

Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records. Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate. Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings. Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.

Registered Nurse

Southern Ohio Medical Center
06.2007 - 03.2009

Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs. Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary. Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.

Education

ADN

University of Rio Grande
Rio Grande, OH
06-2007

Skills

  • Medication and IV administration
  • Direct patient care
  • Patient assessments and documentation
  • Strong clinical judgment
  • Patient education and counseling
  • Patient advocacy
  • Infection control measures
  • Wound care
  • Compassion and empathy
  • Telemetry monitoring

Certification

CPR and ACLS Certified

Timeline

Registered Nurse

OVP
10.2023 - 07.2025

Register Nurse

Aya Healthcare
06.2021 - 09.2023

Unit Manager

Holzer Health System
07.2020 - 05.2021

Charge Nurse

Holzer Health System
05.2018 - 07.2020

Nurse Administrator

Infinity Home Health Care
10.2011 - 05.2018

Patient Care Coordinator

Heartland Home Health Care
03.2010 - 09.2011

Home Health RN Case Manager

Heartland Home Health Care
04.2009 - 03.2010

Registered Nurse

Southern Ohio Medical Center
06.2007 - 03.2009

ADN

University of Rio Grande