Tiffany Perreault

• Responsible for tracking incoming materials as well as materials between shops.
• Scan, upload and create documents for MTR/Heat numbers.
• Reach out to vendors for missing MTRs.
• Complete clerical work (travelers, inventory adjustments, part transfers).
• Enter receivers from shipping into system.
• Sort and disperse incoming mail/packages.
• Ensure packing slips are accounted for, reach out to vendors for ETA on delivery dates.
• Maintain organized filing systems for shipping documents.
• Assist with inventory management and stock control.
• Streamlined shipping processes by implementing efficient organizational systems, including assembly stage/ tracking.

• Managed office supplies and equipment inventory.
• Coordinated travel arrangements and itineraries for staff.
• Increased efficiency within the organization through regular review and improvement of administrative policies and procedures.
• Managed key executive office staff and prioritized workloads.
• Optimized customer satisfaction by resolving inquiries promptly and ensuring accurate record-keeping in client databases.
• Planned both internal and external events and staff trainings.
• Managed complex travel itineraries for executives to ensure seamless transportation logistics during business trips.
• Prepared and distributed memos describing company's administrative policies and procedures to all staff members.
• Safeguarded confidential information through the implementation of strict document management protocols and secure filing systems.
• Facilitated successful meetings by preparing agendas, distributing materials, tracking action items, and recording minutes.
• Coordinated executive outreach efforts such as speaking engagements or conference attendance promoting brand visibility.
• Streamlined office operations by implementing efficient administrative processes and procedures.
• Streamlined backup and recovery processes, enhancing overall system stability and availability.
• Ensured database security with implementation of role-based access control and regular vulnerability assessments.
• Modified databases to meet needs and goals determined during planning process.
• Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
• Managed multiple email marketing projects simultaneously, ensuring timely completion and adherence to budget constraints.
• Optimized email delivery rates through analyzing data, identifying trends, and adjusting strategies accordingly.
• Improved overall deliverability by maintaining clean subscriber lists and monitoring bounce rates closely.
• Mitigated spam complaints by establishing strong sender reputation through consistent branding elements in emails as well as clear messaging about the value proposition offered.

Position concluded as part of an organizational restructuring affecting multiple roles. While others were released earlier without severance, I remained until July with a severance package. I was invited to reapply post restructuring, but chose not to pursue the opportunity.

• Maintained accurate transportation logs and records.
• Implemented efficient distribution routes, reducing transportation costs and improving delivery times.
• Collaborated with supervisor of transportation to discuss department needs and goals.
• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
• Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
• Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
• Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
• Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
• Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
• Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
• Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
• Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
• Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
• Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
• Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
• Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.

• Perform member transactions including, but not limited to, deposits, withdrawals, transfers, and loan payments.
• Cross-sells and refers members to a New Account Opener, Loan Officer, Wealth Management, or other business partners based solely on member needs.
• Acts in the members' best interest; consistently educate members about their financial choices including convenience service options.
• Handled customer inquiries and resolved issues efficiently.
• Processed and maintained accurate financial records.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
• Maintained high-quality service by adhering to company policies and standards in all member interactions.
• Verified customer identification and documentation for compliant transactions.
• Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.
• Built rapport with members by engaging in genuine conversations and demonstrating a commitment to their financial wellbeing.
• Promoted a positive work environment by fostering open communication between colleagues and supervisors.
• Educated members on financial literacy topics, empowering them to make sound financial decisions for their future success.
• Developed comprehensive knowledge of credit union products, staying current on updates for informed recommendations to members.
• Collaborated with team members to ensure seamless operations during peak hours or staff shortages.
• Educated customers about billing, payment processing and support policies and procedures.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Followed up with customers about resolved issues to maintain high standards of customer service.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Cultivated warm relationships with regular customers.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Contributed to inventory management by monitoring stock levels.
• Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.

• I chose to stay home with my son.

• Maintain financial records for individuals.
• Assistance with mainstream benefits and coordination with community activities/classes.
• Medication administration, record keeping, and communication with doctors and pharmacies with medication ordering and needs.
• Managed household budgets and expenses.
• Coordinated schedules and appointments for residents.
• Worked with individuals with special needs to increase social skills and independence.
• Ensured safety at all times by monitoring environments closely for potential hazards or challenges related to individual conditions or limitations.
• Managed challenging behaviors effectively using de-escalation techniques and positive reinforcement strategies.
• Provided assistance to individuals with disabilities by helping with activities of daily living.
• Provided personal care to maintain hygiene and prevent health problems.
• Engaged individuals in recreational and leisure activities to promote socialization and improve quality of life.
• Maintained confidentiality and privacy to protect individual's rights and well-being.
• Communicated well both verbally and in writing with clients, guardians, and medical professionals.
• Developed strong relationships with families, providing regular updates on progress and addressing any concerns promptly.
• Implemented behavior management plans consistently to establish clear expectations and maintain a structured learning environment.
• Kept complete and accurate records, documenting care and patient progress.
• Coordinated with outside agencies such as therapists, counselors, and medical professionals to ensure comprehensive support for each student''s needs.
• Conducted thorough assessments of student strengths, weaknesses, preferences, and potential triggers in order to inform intervention strategies effectively.
• Transported individuals to appointments and activities to facilitate access to healthcare and community engagement.
• Maintained open communication with caseworkers and support teams to ensure that the needs of each individual were being met effectively.
• Established clear boundaries within the home environment that promoted respect for themselves and others.