Tiffany Peterson
Oak Forest,IL
Summary
State-certified Nursing Assistant bringing 6 years experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Christ Medical Center
04.2018 - Current
- Improved patient care quality by monitoring and recording vital signs, fluid intake/output, blood glucose, and collecting specimens.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Used mobility devices to transport patients
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Documented activities and recorded information in EMR system (EPIC)
Office Clerk/Payroll Clerk
Four Seasons Heating, Air Conditioning & Plumbing - Chicago, Il
11.2014 - 05.2018
- Increased office efficiency by maintaining accurate filing systems and administrative processes.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy
- Administered payroll for large staff weekly using ADP software.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Waitress
Hooters
10.2012 - 09.2015
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Operated cash register to process cash, check and credit card transactions.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Tinley Park, IL05.2024
High School Diploma -
Oak Lawn Community High School
Oak Lawn, IL05.2013
Skills
- Basic Life Support / CPR
- Blood Glucose Testing
- Medical terminology knowledge
- Vital signs monitoring
- Specimen Collection
- End of life care
Certification
- Certified Nursing Assistant
- CPR/BLS Certification
Timeline
Certified Nursing Assistant
Christ Medical Center
04.2018 - Current
Office Clerk/Payroll Clerk
Four Seasons Heating, Air Conditioning & Plumbing - Chicago, Il
11.2014 - 05.2018
Waitress
Hooters
10.2012 - 09.2015
Bachelor of Science - Nursing
Chamberlain College of Nursing
High School Diploma -
Oak Lawn Community High School
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