Tiffany Peterson
Council Bluffs,IA
Overview
13
13
years of professional experience
Work History
Enrollment Specialist
All Care Health Center-Council Bluffs, IA
Council Bluffs
02.2023 - Current
- Meeting with diverse patients to help them apply for Medicaid, Marketplace, Food Stamps, programs that may fit individual needs
- Send out Good Faith Estimates before appointment dates
- Going two days a week to Shelters in our area with our Clinic to be more accessible
- Completing tasks for patients sent by providers to screen for insurance or programs they qualify for.
CSR - Client Service Representative
AmeriServe International, Inc.-Council Bluffs, IA
Council Bluffs
09.2022 - 01.2023
- Teaching individuals with intellectual disabilities life skills
- Taking clients into the community, doctors appointments
- Teaching clients to grocery shop, cook, wash and dry laundry, picking up medication from the pharmacy and passing them their medication on a daily schedule.
Lead Youth Worker
Children's Square USA-Council Bluffs, IA
Council Bluffs
02.2022 - 09.2022
- Provide direct, on-shift leadership, guidance, training and support to Youth Workers
- Modeling the essential function of the Youth Worker positions and serving as a mentor/trainer while on shift
- Leads maintain compliance with mandatory trainings, provide feedback to the Youth Worker Supervisor regarding staffing performance, and work in the programs as assigned
- Leads cover shifts not picked up, have on call weeks, and work in stressful work environments.
Youth Worker
Children's Square USA-Council Bluffs, IA
Council Bluffs
07.2021 - 02.2022
- Teaches life skills daily and implements each student's treatment plan
- Assists other Youth Workers in providing safety and ongoing supervision, counseling, teaching, and support of youth in the unit
- Assists the team in ongoing documentation, communication, and monitoring of significant events of the youth and communicates this information to team members
- Performs other duties as assigned.
Special Education Paraprofessional
Lewis Central School District-Council Bluffs, IA
Council Bluffs
08.2017 - 05.2021
- To work directly with students to increase student achievement, appropriately uses student assessments, and assist teachers in creating an enriched environment that is brain compatible
- Building positive relationships
- Uses assessment data by modifying instruction
- Promotes development of social, emotional, and academic skills in students.
CSR - Client Service Representative
AmeriServe International-Council Bluffs, IA
Council Bluffs
02.2014 - 07.2017
- Teaching individuals with intellectual disabilities life skills
- Taking clients into the community, doctors appointments
- Teaching clients to grocery shop, cook, wash and dry laundry, picking up medication from the pharmacy and passing them their medication on a daily schedule.
Crew Member
AMC Theatre-Council Bluffs, IA
Council Bluffs
03.2012 - 02.2014
- Assisting guests with customer Service, answering the phone, selling tickets in box office along with concessions
- Top seller in selling Amc rewards card, ushering/monitoring theatres
- Keeping a lookout for suspicious behaviors
- Achieved employee of the month.
Education
Associate's degree in General Studies -
Iowa Western Community College
Council Bluffs, IA10.2024
Diploma -
Lewis Central Senior High School
Council Bluffs, IA05.2013
Skills
- Special Education
- Behavior Management
- Leadership
- Customer service
- CPR
- Certified SHIIP Counselor
- Certified Marketplace Counselor
References
References available upon request.
Timeline
Enrollment Specialist
All Care Health Center-Council Bluffs, IA
02.2023 - Current
CSR - Client Service Representative
AmeriServe International, Inc.-Council Bluffs, IA
09.2022 - 01.2023
Lead Youth Worker
Children's Square USA-Council Bluffs, IA
02.2022 - 09.2022
Youth Worker
Children's Square USA-Council Bluffs, IA
07.2021 - 02.2022
Special Education Paraprofessional
Lewis Central School District-Council Bluffs, IA
08.2017 - 05.2021
CSR - Client Service Representative
AmeriServe International-Council Bluffs, IA
02.2014 - 07.2017
Crew Member
AMC Theatre-Council Bluffs, IA
03.2012 - 02.2014
Associate's degree in General Studies -
Iowa Western Community College
Diploma -
Lewis Central Senior High School
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