Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Phanthadeth

Tiffany Phanthadeth

2116 Meadowlark Lane,MN

Summary

Dynamic Event Coordinator with a proven track record at Equinox, excelling in event logistics and guest relations. Skilled in crisis management and vendor relations, I consistently deliver exceptional experiences while adapting to challenges. My strong decision-making abilities and commitment to excellence ensure successful corporate events and satisfied attendees.

Overview

3
3
years of professional experience

Work History

Event Coordinator/Front Desk Receptionist

Equinox
01.2025 - Current
  • Coordinated logistics for events, ensuring seamless execution from planning to completion.
  • Collaborated with vendors to secure services and materials within budget constraints.
  • Assisted in developing event timelines and schedules, optimizing workflow efficiency.
  • Managed attendee registration processes, enhancing participant experience through effective communication.
  • Supported marketing initiatives by creating promotional materials for upcoming events.
  • Fostered relationships with stakeholders, promoting collaboration and support for successful events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Greeted and assisted visitors, ensuring a welcoming front desk environment.
  • Scheduled appointments and maintained calendars for staff members, enhancing operational flow.
  • Maintained accurate records of visitor logs and appointment schedules for reference.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

VIP Guest Relations

Celebrity Sports Entertainment
01.2023 - Current
  • Managed VIP guest relations, ensuring their needs were met in a timely manner while maintaining discretion and confidentiality.
  • Managed VIP guest relations, ensuring exceptional service levels were met at all times.
  • Supported successful events by coordinating logistics and managing VIP guest relations on behalf of the Managing Director.
  • Provided exceptional assistance to VIP guests, managing unique requests and exceeding expectations consistently.
  • Maintained accurate guest list, ensuring all VIPs received prompt and personalized service.
  • Developed strong relationships with guests, leading to increased loyalty and positive word-of-mouth referrals.
  • Organized transportation arrangements for VIP guests attending high-profile events, ensuring a seamless experience from arrival to departure.
  • Supported special events such as tournaments or VIP functions, ensuring timely execution and positive guest experiences.

Server

Catch Miami
01.2025 - 07.2025
  • Delivered exceptional customer service in a fast-paced fine dining environment.
  • Adapted quickly to changing priorities during peak service hours, demonstrating flexibility.
  • Built rapport with regular customers, enhancing loyalty through personalized service.
  • Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
  • Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
  • Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.

VIP Host/VIP Bottle Server

DAER Day/Night Club
01.2023 - 01.2025
  • Coordinated VIP reservations and ensured personalized service for high-profile guests.
  • Trained and mentored junior hosts to enhance guest engagement strategies.
  • Developed tailored experiences based on guest preferences and event themes.
  • Collaborated with event planners to execute seamless VIP events and promotions.
  • Established relationships with clients to foster loyalty and repeat visits.
  • Demonstrated exceptional problem-solving skills to address client concerns in a timely manner, reinforcing a reputation for outstanding service.
  • Collaborated with cross-functional teams to deliver exceptional guest experiences and meet venue goals.
  • Adapted quickly to changing circumstances during events, implementing contingency plans as needed without compromising guest experiences.

Education

General

Osseo Sr Highschool
Osseo, MN
06-2007

Skills

  • Event planning
  • Project management
  • Decision-making
  • Guest relations
  • Crisis management
  • Vendor relations
  • Corporate events planning
  • Events logistics management
  • Onsite execution
  • Entertainment booking
  • Staff management
  • Problem-solving
  • Adaptability and flexibility

Timeline

Event Coordinator/Front Desk Receptionist

Equinox
01.2025 - Current

Server

Catch Miami
01.2025 - 07.2025

VIP Guest Relations

Celebrity Sports Entertainment
01.2023 - Current

VIP Host/VIP Bottle Server

DAER Day/Night Club
01.2023 - 01.2025

General

Osseo Sr Highschool

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