Tiffany Phillips
McDonough,GA
Summary
Dynamic and service-oriented professional with extensive experience at Pizza Hut, excelling in customer relations and appointment scheduling. Proven ability to enhance client satisfaction through effective communication and organization skills. Adept at managing multi-line phone systems and maintaining confidentiality, ensuring a welcoming environment for all visitors.
Overview
5
5
years of professional experience
Work History
Receptionist
Honeycomb Cottage
03.2023 - 2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Assisted with onboarding new clients and securing paperwork completion.
Assistant Manager
Pizza Hut
03.2018 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Assisted with onboarding new clients and securing paperwork completion.
Education
No Degree - Massage Therapy
Georgia Career Institute
Conyers, GASkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Scheduling
- Greeting and seating clients
- Data inputting
- Office administration
- Administrative support
- Schedule management
- Mail handling
- Multi-line telephone operation
- Professional demeanor
- Service-oriented mindset
Timeline
Receptionist
Honeycomb Cottage
03.2023 - 2025
Assistant Manager
Pizza Hut
03.2018 - 05.2023
No Degree - Massage Therapy
Georgia Career Institute
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