Tiffany Pocevicz
Hales Corners
Summary
Accomplished logistics and customer service professional with a proven track record at Driven Logistics, enhancing order fulfillment processes and slashing shipping times. Skilled in operating delivery vehicles and managing high-volume customer interactions with exceptional service. Demonstrates strong teamwork and meticulous inspection skills, ensuring accuracy and safety in all tasks.
Overview
4
4
years of professional experience
Work History
Amazon Delivery
Driven Logistics
10.2023 - 01.2025
- Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries
- Collaborated with customer service team to achieve seamless customer experience.
Shipping and Receiving Clerk
Parker Hannifin
07.2022 - 01.2023
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
Bartender
The Swan Barndoor Event Venue
04.2021 - 06.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender, Server
Applebee’s
09.2020 - 03.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
General Studies
Mauston High School
Mauston, WI05.1991
Skills
- Deliver a variety of packages to different addresses
- Follow routes and time schedules
- Load, unload, prepare, inspect, and operate a delivery vehicle
Timeline
Amazon Delivery
Driven Logistics
10.2023 - 01.2025
Shipping and Receiving Clerk
Parker Hannifin
07.2022 - 01.2023
Bartender
The Swan Barndoor Event Venue
04.2021 - 06.2022
Bartender, Server
Applebee’s
09.2020 - 03.2021
General Studies
Mauston High School
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