Tiffany Pocock
Bellevue,OH
Summary
Versatile and results-oriented, I leveraged computer skills and a strong attention to detail. Excelling in customer service and job prioritization, I consistently met deadlines and improved client satisfaction, showcasing a commitment to efficiency and high-quality outcomes.
Overview
10
10
years of professional experience
Work History
Printing Machine Operator
Berry Global
Monroeville, OH
03.2023 - 06.2024
- Assisted in reducing waste materials by monitoring ink usage and adjusting machine settings accordingly.
- Supported new operators in learning equipment functions, contributing to a well-trained staff and higher productivity levels.
- Increased efficiency with troubleshooting and resolving mechanical issues quickly, minimizing production delays.
- Demonstrated versatility in operating various types of printing machines, allowing for seamless workflow adjustments when needed to accommodate fluctuating production demands or personnel availability.
- Performed routine cleaning tasks on machinery parts, prolonging equipment lifespan while reducing potential malfunctions due to build-up or blockages.
- Collaborated with team members to maintain a safe and productive work environment, adhering to safety protocols at all times.
- Adjusted press during production runs to maintain specific registration and color densities.
- Promptly removed completed loads from press.
Refurbisher
Self-employeed
Bellevue, OH
05.2016 - 11.2021
- Reduced waste by utilizing recycled materials whenever possible during the refurbishment process.
- Restored previously discarded products to like-new condition, extending their lifespan and reducing landfill waste.
- Maintained a safe working environment by adhering to strict safety guidelines and protocols.
- Improved client satisfaction with timely completion of projects, meeting deadlines consistently.
- Consistently met or exceeded performance targets through meticulous attention to detail and strong work ethic.
- Disassembled items to prepare for finishing using hand tools.
- Finished furniture with high-quality finishes through careful application of compounds such as stain, oil, and paint.
- Created antique looks and other unique finishes with paint and stains.
- Evaluated extent of damage to furniture and determined optimal repair approach based on unique piece requirements.
General Laborer
Wilbert Plastics
Bellevue, OH
01.2015 - 12.2015
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Notified supervisors of defective equipment or material.
- Performed quality checks on products and materials to identify any defects.
Server
Steak N Shake
Sandusky, OH
02.2014 - 10.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
GED -
Mesa Community College, Downtown Center
Mesa, AZ2002
Skills
- Computer Skills
- Job Prioritization
- Deadline Management
- Strong attention to detail
- Communication
- Active listening
- Customer service
- Initiative
Timeline
Printing Machine Operator
Berry Global
03.2023 - 06.2024
Refurbisher
Self-employeed
05.2016 - 11.2021
General Laborer
Wilbert Plastics
01.2015 - 12.2015
Server
Steak N Shake
02.2014 - 10.2014
GED -
Mesa Community College, Downtown Center