Summary
Overview
Work History
Education
Skills
Timeline
Tiffany Poppe

Tiffany Poppe

Quincy,OH

Summary

Dynamic and results-driven professional with proven expertise in customer service and team leadership at Subway and Taco Bell. Recognized for enhancing operational efficiency and generating repeat business through exceptional problem-solving and decision-making skills. Adept at training and motivating teams to achieve high performance and maintain a positive customer experience.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Subway
04.2015 - 03.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service

Shift Manager

Taco Bell
03.2010 - 04.2015
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.

Education

General

Ace Academy , Wapakoneta, OH
05.2012

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Team motivation

Timeline

Assistant Manager - Subway
04.2015 - 03.2019
Shift Manager - Taco Bell
03.2010 - 04.2015
Ace Academy - , General

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