Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Tiffany Price

Georgetown,Texas

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Server

Chili's Bar and Grill
Georgetown, TX
06.2023 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.

Housekeeper

Independent Contractor
Austin, Texas
09.2021 - 05.2023
  • Responded quickly to customers' requests for supplies and/or immediate cleaning
  • Executed strong attention to detail in day-to-day cleaning and home organization
  • Implemented cleaning procedures and techniques to enhance productivity
  • Regularly interacted with customers in a friendly and courteous manner
  • Dedicated to completing tasks on-time and surpassing expectations
  • Maintained a high-level of cleanliness and safety throughout the home; always respected customer's privacy
  • Commended by customers for punctuality, presentability, and attention to detail
  • Accommodated customer preferences regarding housekeeping methods, seamlessly shifting from the use of chemical cleaners and nontoxic or 'green' cleaning aids.

Co-Owner/ Customer Service Director

Spa Luxe Luxury Day Spa
Georgetown, Texas
02.2018 - 09.2021
  • Hired/trained any and all new-hires
  • Led by example while embodying our company values; built customer loyalty
  • Performed non-specialized roles upon absences of employees in order to meet customer service demands
  • Performed front-desk operations
  • Developed dynamic customer service relationships; excelled at listening to customer's needs
  • Responded timely to the needs of the customer and provided exceptional, personalized and quality customer service
  • Delegated tasks to staff/employees
  • Was responsible for marketing/advertising of spa, as needed
  • Ensured compliance of all laws and safety regulations
  • Maintained detailed record keeping systems for business operations
  • Developed personal and professional growth; has maintained a growth mindset
  • Sustained in-depth knowledge of spa services/operations for the purpose of relaying to customers and staff as needed.

Warehouse, Distribution/ Customer Service Support

The Spa Mart
Georgetown, Texas
08.2017 - 02.2019
  • Demonstrated the ability to effectively multi-task and provide simultaneous customer service via phone, in-person, and computer
  • Proactively assisted and resolved order-related issues
  • Self-motivated in a fast-paced environment
  • Effectively communicated with other team members, staff, managers on a daily basis
  • Uploaded products, services, descriptions of products via excel and word
  • Maintained constant communication with customers via chat for product assistance/resolution
  • Escalated high priority issues calls to supervisor, as needed
  • Established a superior customer service experience by addressing concerns, demonstrating compassion and resolving problems on the spot.

Spa Concierge

The Woodhouse Day Spa
Austin, Texas
05.2015 - 08.2017
  • Responsible for first impressions of spa in a courteous manner
  • Answered all questions in a friendly and positive attitude
  • Handled and resolved guest issues and complaints
  • Consistently followed all required protocols for scheduling spa appointments
  • Represented the company with integrity and dedication
  • Ensured that all confirmation calls are made for next day appointments
  • Assisted Spa Manager by maintaining positive employee relations through open and effective communication with team
  • Recorded clients files, services provided, and products purchased through the point-of-sale system; accurately utilized all required electronic systems
  • Ensured that everything was ran in an organized fashion
  • Upon the arrival of guest, greet them with a warm welcome.

Education

High School Diploma -

ROUND ROCK HIGHSCHOOL
Round Rock, TX
05-2010

Skills

  • Guest Engagement
  • Point of Sale (POS) system operations
  • Guest Relations Management
  • Positive and professional
  • Cash Handling
  • Strong Work Ethic
  • Exceptional customer service
  • Filing
  • Workflow Optimization
  • Information Security
  • Data Entry
  • Scheduling

Languages

  • U.S. Citizen
  • English: Native Language

References

References available upon request.

Timeline

Server

Chili's Bar and Grill
06.2023 - Current

Housekeeper

Independent Contractor
09.2021 - 05.2023

Co-Owner/ Customer Service Director

Spa Luxe Luxury Day Spa
02.2018 - 09.2021

Warehouse, Distribution/ Customer Service Support

The Spa Mart
08.2017 - 02.2019

Spa Concierge

The Woodhouse Day Spa
05.2015 - 08.2017

High School Diploma -

ROUND ROCK HIGHSCHOOL

Similar Profiles

CREATE PROFILE
Tiffany Price