Motivated professional with 20 years of experience managing business office functions and providing executive level support to principals and clients. Seeking to apply detail-oriented talents and adaptable personality to fulfill the company's needs. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Answered phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Demonstrated proficiency in CDK/Intellidealer to effectively manage filing systems, input data accurately, and accomplish diverse clerical duties.
Participated in month-end close processes, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
Performed thorough account reconciliations to locate discrepancies and ensure accuracy in company records, avoiding costly errors down.
Developed professional relationships with internal and external clients to encourage open communication and feedback.
Supported internal and external audits by providing necessary documentation and insights related to accounts receivable transactions and processes.
Accounts Receivable Clerk
RR Takhar Oil Company
09.2018 - 11.2022
Post all payments cash, checks and credit card payments to customer accounts
Record contact information and respond to customer requests
Maintain customer account details ensuring current data and accuracy.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Responded to inbound inquiries regarding accounts and payments.
Used accounting software to reconcile accounts, track income, and generate invoices.
Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Administrative Assistant
Karen Carson Creations
06.2000 - 06.2017
Scheduled and coordinated meetings, appointments, and travel arrangements for supervisors and managers
Typed documents such as correspondence, drafts, memos, and emails
Opened, sorted, and distributed incoming messages and correspondence
Greeted visitors and determined appropriate point person and meeting time for their specific situation.