Tiffany Prizzi
Orange County,CA
Summary
Senior quality management professional equipped to drive continuous improvement and operational excellence. Adept at developing and implementing quality assurance protocols, fostering cross-functional team collaboration, and ensuring compliance with industry standards. Known for adaptability and results-driven approach, ensuring optimal performance and reliability. Skilled in root cause analysis, process optimization, and stakeholder communication.
Overview
16
16
years of professional experience
Work History
Senior Quality Manager
Permaswage
02.2022 - 10.2024
- Led a team in a reduction of 50% internal rejections in Q1 with a cross-collaborative approach applying RCCA and 5 why approaches.
- Reduced escapes by 100% in Q1 and Q2 from previous quarter's performance.
- Developed and managed efficient quality management systems for streamlined operations and reduced defects.
- Improved product quality by implementing stringent quality control measures and conducting thorough audits.
- Implemented Lean Six Sigma methodologies to streamline processes, increasing productivity while maintaining high-quality standards.
- Maintained strong relationships with external auditors, ensuring smooth audit processes and timely resolution of any identified issues or nonconformances.
- Led cross-functional teams for effective collaboration on quality improvement projects, resulting in improved efficiency and cost savings.
- Ensured clear communication of expectations around quality performance by cascading goals throughout the organization and regularly reviewing progress against established targets.
- Drove innovation in quality management practices by staying current on industry trends, attending relevant conferences, and sharing insights with the wider team.
- Ensured compliance with industry standards and regulations by maintaining up-to-date knowledge of best practices in quality management.
- Managed risk effectively by conducting regular assessments of potential threats to product quality or regulatory compliance and taking proactive steps to mitigate them.
Quality Manager
All Metals Processing Of Orange County
01.2020 - 11.2021
- Implemented and led the first AS9100 Rev D audit with 3 minors.
- Reduced Customer Corrective actions by 50% within the first year.
- Improved and sustained a process for customer communication and flow down requirements.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Led NADCAP Process Audits internally and externally
- Evaluated and led periodic testing teams to maximum material removal for customers with tight tolerances.
Aerospace Internal/External Auditing Consultant
Indepedent
04.2014 - 12.2020
- Worked with previous employee (CAL Precision) as an independent contractor and worked with several other clients like: Belcan Industries, UTC/Goodrich, All Metals processing, etc as a Quality Management Systems auditor for OEM suppliers or internal.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Managed client relationships through regular check-ins and updates on project progress.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Managed and lead any registrar audit and audit closure.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Assisted clients in navigating complex industry challenges with strategic recommendations based on customer complaints and or requirement flow downs.
- Developed innovative strategies for clients, resulting in increased revenue and business growth tailored around Quality Management.
Quality Engineer
All Metals Processing Of Orange County
10.2018 - 01.2020
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
- Facilitated training sessions for team members on quality management principles and best practices, enhancing overall competency levels within the department.
- Coordinated with customer service to address quality complaints, providing swift corrective actions that improved client trust.
Senior Quality Assurance Specialist
CAL Precision, Inc.
07.2008 - 04.2017
- Enhanced product quality by implementing rigorous testing procedures and identifying areas for improvement.
- Continuously evaluated emerging methodologies, tools, and technologies related to Quality Assurance to identify opportunities for adoption within the company.
- Collaborated with cross-functional teams to ensure seamless integration of QA efforts into all stages of product development.
- Conducted regular audits to ensure adherence to industry standards and internal policies, maintaining a high level of compliance throughout the organization.
- Ensured stakeholder satisfaction by maintaining open lines of communication regarding project status updates and quality concerns.
- Mentored junior team members, fostering a culture of continuous learning and improvement within the QA department.
- Reviewed technical documentation for accuracy and completeness, enhancing overall product understanding among team members.
- Reduced defect rates by conducting thorough root cause analyses and implementing effective corrective actions.
- Analyzed performance metrics to identify trends and opportunities for improvement, driving continuous optimization of QA processes.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Documented testing procedures for developers and future testing use.
- Maintained all calibration records and services. Routine calibration audits and gage R&R activities.
Education
Skills
- Strong communication skills
- Attention to detail
- Adaptable and flexible
- Lead Auditor AS9100 & NADCAP
- RCCA & 5 why fluent
- Team development
- Project Management
- Six Sigma principles
Timeline
Senior Quality Manager
Permaswage
02.2022 - 10.2024
Quality Manager
All Metals Processing Of Orange County
01.2020 - 11.2021
Quality Engineer
All Metals Processing Of Orange County
10.2018 - 01.2020
Aerospace Internal/External Auditing Consultant
Indepedent
04.2014 - 12.2020
Senior Quality Assurance Specialist
CAL Precision, Inc.
07.2008 - 04.2017
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