Tiffany Proctor
Zephyrhills,FL
Summary
Driven and resourceful administrative professional with 5+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Chief Executive Officer
Bell LLC
Tampa, FL
01.2015 - 01.2022
- Worked with senior management to initiate new projects and assist in various processes
- Screened personal and business calls and directed them to the appropriate party
- Managed and reviewed filing and office systems
- Wrote reports, executive summaries, and newsletters
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity by 30%
- Executed basic banking and bookkeeping tasks.
IT Tech and Project Manager
Bell LLC
Tampa, FL
01.2015 - 01.2022
- Met project deadlines without sacrificing build quality or workplace safety
- Track progress and ensured projects stayed on budget
- Modified and directed project plans to meet organizational needs
- Facilitated communication between internal personnel, contractors, and vendors for project cohesion
- Managed projects from procurement to commission
- Act as a liaison and consulted with 5+ IT vendors.
Assistant Human Resources Director
Bell LLC
Tampa, FL
01.2015 - 01.2022
- Processing payroll for 30+ employees
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues, and scheduling meetings
- Interviewed 5 potential hires, negotiated salaries and benefits, and performed reference checks
- Educated employees on the company policy and kept the employee handbook current.
Accounts Payable Associate
DLA Piper
Tampa, Florida
01.2023 - Current
- Reconciled processed work by verifying entries and comparing system reports to balance numbers.
- Reviewed each invoice and requisitions for payment approval.
- Verified vendor accounts.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Registered transactions and data on accounting database to track history and safeguard information.
- Assisted manager in conducting internal audits to analyze findings.
Online Business Manager
Home Page Properties LLC
Peachtree City, GA
08.2022 - 06.2023
- Supported business management projects by monitoring and tracking risks, issues and action items
- Communicated with customers and vendors positively with particular attention to problem resolution
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping
- Created business processes to streamline and eliminate redundancies to ensure optimal resource utilization by 15%
- Facilitated communication between internal personnel, contractors, and vendors for project cohesion
Sales Team Administrative Assistant
TrustLayer
Tampa, FL
01.2022 - 05.2022
- Created and maintained reports, documents, and presentations to assist with administrative support
- Coordinate with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting by 10%
- Facilitated timely delivery of special projects to meet organizational and departmental objectives
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
- Performed research to collect and record industry data.
Client Service Associate
Bell LLC
Tampa, FL
05.2014 - 01.2015
- Communicated with 3+ clients regarding account services, statements, and balances
- Investigated and resolved accounting, service, and delivery concerns
- Enhanced productivity levels by anticipating needs and delivering outstanding support
Education
Bachelor of Arts - Sociology
Saint Leo University
St. Leo, FL2019
Skills
- Advanced problem solving
- Project planning and development
- Data Research and Compilation
- Written and Verbal Communication Skills
- Program Optimization
- Project Planning Oversight
- Critical Thinking
- Reports and Financial Statements
- Administrative Support
- Performance Monitoring and Evaluation
- Administrative Oversight
Certification
Google Project Management: Professional Certificate
Timeline
Accounts Payable Associate
DLA Piper
01.2023 - Current
Online Business Manager
Home Page Properties LLC
08.2022 - 06.2023
Sales Team Administrative Assistant
TrustLayer
01.2022 - 05.2022
Executive Assistant to the Chief Executive Officer
Bell LLC
01.2015 - 01.2022
IT Tech and Project Manager
Bell LLC
01.2015 - 01.2022
Assistant Human Resources Director
Bell LLC
01.2015 - 01.2022
Client Service Associate
Bell LLC
05.2014 - 01.2015
Bachelor of Arts - Sociology
Saint Leo University
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