TIFFANY QUINN
Forney
Summary
Laboratory leader with extensive experience at Baylor Scott & White Medical Center, specializing in regulatory compliance and team development. Successfully achieved COLA inspection with minimal deficiencies while implementing Lean Six Sigma methodologies to improve operational efficiency and quality. Proficient in budget management and strategic planning, driving organizational success through effective resource allocation.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Adjunct Professor
Xavier University of LA
New Orleans
08.2025 - 02.2026
- Developed course materials for diverse subject areas in higher education.
- Facilitated engaging classroom discussions to enhance student understanding.
- Evaluated student performance through assignments and examinations.
- Collaborated with faculty on curriculum development and program improvement.
- Developed custom course syllabus outlining standards, material, grading, and progression for students.
- Tutored and coached students to help achieve personal and academic goals.
Director of Laboratory Services
Baylor Scott & White Medical Center
Sunnyvale
04.2022 - 09.2025
- Oversaw daily operations and compliance for high-volume clinical laboratory.
- Led team of 30+ to achieve COLA inspection with fewer than three deficiencies.
- Restructured lab processes, enhancing efficiency and reducing length of stay.
- Analyzed data trends to inform decision-making and strategic planning.
- Recruited, trained, supervised, evaluated and mentored staff members.
Regional Operations Manager
Ochsner, Inc.
New Orleans
04.2020 - 06.2022
- Directed operations across hospital and clinic network, managing $2.5 million budget.
- Implemented strategic reporting and compliance initiatives, resulting in measurable KPI improvements.
- Coordinated with other regional managers to ensure consistency in processes across multiple locations.
- Performed routine inspections of facilities within the region in order to identify potential safety hazards or maintenance needs.
Director of Laboratory Services
CHS, Inc.
Crestview
12.2018 - 09.2021
- Oversaw $4M budget and managed team of 32, coordinating JCAHO inspections and operational advancements.
- Directed strategic initiatives to enhance patient care and operational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
MLS/ASCP Contractor
West Florida Hospital
01.2018 - 12.2018
- Directed go-live operations for ancillary clinics in FSED lab settings.
- Managed point-of-care (POC) operations to enhance service delivery.
- Oversaw initial CAP inspections for FSED compliance and quality assurance.
MLS/ASCP Contractor
Bay Medical Hospital
07.2017 - 01.2018
- Performed type & screens, antibody identification, and antigen negative unit screening.
- Managed Level 1 trauma blood supply and oversaw massive transfusion protocol (MTP) activations.
MLS/ASCP Contractor
St. Francis Hospital
02.2017 - 05.2017
- Conducted coagulation, urinalysis, and hematology diagnostics.
- Specialized in advanced specimen testing, including fetal fibronectin (fFN) and eosinophil analysis.
MLS/ASCP Contractor
Cambridge Health Association
12.2015 - 12.2016
- Handled Siemens Vista Chemistry and Centaur hormone assays.
- Performed procalcitonin analysis and point-of-care testing.
Medical Technologist, ASCP
Various Locations
01.2009 - 01.2015
- Experience across all major lab disciplines: chemistry, hematology, microbiology, blood bank, and molecular diagnostics.
- Notable competencies include PCR DNA sequencing, LC-MS testing, AHG crossmatching, fetal maternal testing, and infectious disease screening.
Education
Ph.D. - Cell and Molecular Biology
University of Mississippi Medical Center
Jackson, MS12-2027
Master of Science - Biomedical Sciences
University of Mississippi Medical Center
Jackson, MS01.2013
Bachelor of Science - Clinical Laboratory Sciences
University of Mississippi Medical Center
Jackson, MS01.2009
Bachelor of Science - Biological Sciences
University of Southern Mississippi
Hattiesburg, MS01.2004
Skills
- Laboratory operations and leadership
- Regulatory compliance (JCAHO, COLA, CLIA)
- Strategic planning and project management
- Clinical quality and inspection readiness
- Team development and collaboration
- Budget and resource management
- Lean Six Sigma methodologies
- Technical writing
- Research methodology
- Task delegation
- Project coordination
- Stakeholder engagement
References
- Drazen Raucher, PhD, UMMC, draucher@umc.edu
- Jason Deeb, CEO, Baylor Scott & White, jdeeb@uspi.com
- Isabel Hill, MD, Baylor Scott & White, 817-312-9003
Research And Publications
- Molecules, 2026, 31(4), 597, https://doi.org/10.3390/molecules31040597
- Journal of the MS Academy of Sciences, Vol 54, No. 1, p.78, 2009
Leadership Experience
- Director of Laboratory Services, TenetHealth, Sunnyvale, TX, 04/01/22 - Present, Oversaw daily operations and compliance for a high-volume clinical laboratory., Led a team of 30+, achieving COLA inspection with fewer than 3 deficiencies., Restructured lab processes, improving efficiency and reducing length of stay.
- Regional Operations Manager, Ochsner, Inc., New Orleans, LA, 04/01/20 - 06/30/22, Directed operations across a hospital and clinic network, managing a $2.5M budget., Implemented strategic reporting and compliance initiatives, leading to measurable improvements in KPIs.
- Director of Laboratory Services, CHS, Inc., Crestview, FL, 12/01/18 - 09/30/21, Managed a $4M budget and a team of 32, overseeing JCAHO inspections and workflow improvements.
Certification
ASCP-Medical Laboratory Technologist (230036)
Timeline
Adjunct Professor
Xavier University of LA
08.2025 - 02.2026
Director of Laboratory Services
Baylor Scott & White Medical Center
04.2022 - 09.2025
Regional Operations Manager
Ochsner, Inc.
04.2020 - 06.2022
Director of Laboratory Services
CHS, Inc.
12.2018 - 09.2021
MLS/ASCP Contractor
West Florida Hospital
01.2018 - 12.2018
MLS/ASCP Contractor
Bay Medical Hospital
07.2017 - 01.2018
MLS/ASCP Contractor
St. Francis Hospital
02.2017 - 05.2017
MLS/ASCP Contractor
Cambridge Health Association
12.2015 - 12.2016
Medical Technologist, ASCP
Various Locations
01.2009 - 01.2015
Ph.D. - Cell and Molecular Biology
University of Mississippi Medical Center
Master of Science - Biomedical Sciences
University of Mississippi Medical Center
Bachelor of Science - Clinical Laboratory Sciences
University of Mississippi Medical Center
Bachelor of Science - Biological Sciences
University of Southern Mississippi