Tiffany Rabalais
Marrero,LA
Summary
Detail-oriented food and beverage professional with a strong commitment to food safety and quality assurance. Experience in managing daily kitchen operations and developing training programs, ready to contribute to enhanced customer satisfaction and operational excellence.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Receptionist
Bergeron Automotive
Metairie, LA
- Managed incoming calls and directed inquiries to appropriate departments.
- Scheduled appointments and coordinated service requests for clients.
- Maintained organized front desk area, ensuring a professional environment.
- Assisted customers with vehicle inquiries and provided relevant information.
- Processed payments and managed cash register operations efficiently.
- Utilized dealership management software for appointment scheduling and record keeping.
Director of Food and Beverage
Holiday Inn Kenner
Kenner
05.2025 - Current
- Managed daily operations of food and beverage departments, ensuring compliance with health and safety standards.
- Developed and implemented training programs for staff to enhance service quality and efficiency.
- Oversaw inventory management, optimizing stock levels to reduce waste and improve cost control.
- Collaborated with culinary team to create innovative menu offerings that align with guest preferences.
- Prepared and cooked a variety of dishes in accordance with menu specifications.
- Assisted in inventory management, tracking food supplies and ordering as needed.
- Trained new team members on cooking techniques and safety protocols.
- Developed weekly special menus to enhance customer dining experiences.
- Monitored food quality and presentation to uphold restaurant standards.
Head Chef
Bayou Love Catering
Marrero, LA
2023 - Current
- Led kitchen staff in preparing high-quality dishes for large events and private functions.
- Developed seasonal menus incorporating local ingredients to enhance culinary offerings.
- Collaborated with event planners to customize menus based on client preferences and dietary restrictions.
- Oversaw catering operations, ensuring timely service delivery and customer satisfaction at events.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Created recipes and prepared advanced dishes.
Food Service Manger
Food and School Nutrition Service Of New Orleans
New Orleans, LA
01.2022 - 05.2024
- Implemented inventory control measures to reduce waste and ensure availability of supplies.
- Trained and mentored team members on food preparation techniques and customer service standards.
- Collaborated with school administration to enhance meal programs based on student feedback.
- Tracked food production levels, meal counts, and supply costs.
- Reviewed and approved employee schedules and timesheets.
- Coordinated daily meal preparation schedules to optimize kitchen productivity.
Director of Food and Beverage
Holiday Inn Westbank
Gretna, LA
2022 - 2024
- Analyzed customer feedback to identify areas for improvement in service delivery and product offerings.
- Coordinated special events, ensuring seamless execution and high levels of guest satisfaction.
- Established strong vendor relationships to secure quality supplies at competitive prices.
- Assisted in budget development and monitoring, contributing to financial performance objectives.
- Collaborated with culinary team to create innovative menu offerings that align with guest preferences.
- Managed daily operations of food and beverage departments, ensuring compliance with health and safety standards.
- Coordinated with catering staff to deliver food services for special events and functions.
- Purchased food and cultivated strong vendor relationships.
Head Cook
Holiday Inn Westbank
Gretna, LA
2022 - 2022
- Managed inventory levels, minimizing waste through efficient stock rotation practices.
- Collaborated with management to improve operational workflows and reduce preparation times.
- Conducted regular quality checks on food preparation to maintain high culinary standards.
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Mentored junior cooks, providing guidance on culinary techniques and fostering professional growth within the team.
- Developed new menu items for increased customer satisfaction and repeat business.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Assisted with menu development and planning.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
Food and Beverage Supervisor
Holiday Inn Westbank
Gretna, LA
2022 - 2022
- Supervised daily food and beverage operations, ensuring high standards of service and quality.
- Trained and mentored staff on service protocols and menu knowledge to enhance guest experience.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Planned and executed promotions and special events in close collaboration with management.
- Directed food preparation and cooking activities to meet health and safety standards.
Food Preparation Worker
Market Wego
Westwego, LA
2015 - 2019
- Assisted in inventory management by tracking food supplies and reporting shortages to supervisors.
- Maintained cleanliness of workstations and adhered to health regulations during food prep activities.
- Monitored cooking times to ensure quality standards were met consistently across all prepared items.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Packaged and stored food products following proper handling and preservation methods.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
High School Diploma -
LW Higgins
Marrero, LASkills
- Cooking
- Food handling
- Food preparation
- Kitchen organization
- Strong attention to safe food handling procedures
- Frying
- Cooking techniques
- Knife skills
- Food presentation
- Food safety oversight
- Creative menu planning
- Kitchen operations management
Certification
ServeSafe Manger
Food Safety Certification with Gold Label
Timeline
Director of Food and Beverage
Holiday Inn Kenner
05.2025 - Current
Food Service Manger
Food and School Nutrition Service Of New Orleans
01.2022 - 05.2024
Receptionist
Bergeron Automotive
Head Chef
Bayou Love Catering
2023 - Current
Director of Food and Beverage
Holiday Inn Westbank
2022 - 2024
Head Cook
Holiday Inn Westbank
2022 - 2022
Food and Beverage Supervisor
Holiday Inn Westbank
2022 - 2022
Food Preparation Worker
Market Wego
2015 - 2019
High School Diploma -
LW Higgins