Tiffany Rainwater
Larose,LA
Summary
Dynamic Assistant Manager with over four years of experience in branch operations. Skilled in supervision, compliance management, and customer service, successfully improving processes to elevate customer satisfaction and foster team collaboration.
Overview
2026
2026
years of professional experience
2026
2026
years of professional experience
Work History
Assistant Manager
B1BANK
Larose, LA
03.2019 - Current
- Managed branch operations, ensuring compliance with regulatory standards and internal policies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Loan Assistant
B1BANK
Larose, LA
- Processed loan applications, ensuring compliance with regulatory requirements and company policies.
- Assisted clients in understanding loan products and eligibility criteria, enhancing customer satisfaction.
- Coordinated documentation collection and verification, streamlining application processing timelines.
- Reviewed credit reports and financial statements, identifying potential risks and solutions for approval.
Universal Banker
B1BANK
2019 - 2020
- Processed customer transactions efficiently, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, providing timely and accurate information.
- Educated clients on banking products and services to enhance financial literacy.
- Collaborated with team members to streamline branch operations and improve service delivery.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
Education
High School Diploma -
South Lafourche High School
Galliano, LA05-2005
Skills
- Operations management
- Business development
- Team development
- Audit preparation
- Staff education and training
- Relationship building and management
- Employee scheduling
- Loans