Tiffany Ramey
La Fayette,GA
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
10
10
years of professional experience
Work History
Senior Assistant Manager
Security Finance, Financial Services
La Fayette, GA
02.2020 - Current
- Maintained accurate records of collection activities, including daily contact logs.
- Managed multiple accounts simultaneously while meeting deadlines consistently.
- Verified customer accounts and collected overdue payments.
- Assisted customers in understanding the terms of their repayment agreements.
- Maintained confidentiality and adhered to FDCPA regulations during collections.
- Received payments and posted amounts to customer accounts.
- Conducted credit analysis on loan applications to ensure creditworthiness of potential borrowers.
Assistant Manager
First American Title Lending
Dalton, Georgia
08.2018 - 01.2020
- Communicated regularly with customers to gain insights into their needs.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained accurate records of all loans processed.
- Maintained files and records of all closed loans.
Senior Business Development Specialist
Mountain View Auto Group
Chattanooga , TN
06.2014 - 07.2018
- Implemented digital marketing tactics such as email campaigns or social media outreach.
- Organized trade shows and other events that promoted the company's products or services.
- Reviewed customer feedback surveys and developed action plans based on findings.
- Maintained accurate records of all sales activities including customer inquiries and orders.
- Prepared monthly reports summarizing progress towards sales goals established by management.
Education
Some College (No Degree) - Business
Jacksonville State University
Jacksonville, ALSome College (No Degree) - Business
Georgia Northwestern Technical College
Rock Spring, GASkills
- Customer Relationship Management
- Store Cleaning
- Staff Training and Development
- Staff Scheduling
- Operations Management
- Inventory Control
References
References available upon request.
Timeline
Senior Assistant Manager
Security Finance, Financial Services
02.2020 - Current
Assistant Manager
First American Title Lending
08.2018 - 01.2020
Senior Business Development Specialist
Mountain View Auto Group
06.2014 - 07.2018
Some College (No Degree) - Business
Jacksonville State University
Some College (No Degree) - Business
Georgia Northwestern Technical College
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