Tiffany Rapanot
Kaunakakai,USA
Summary
As a current student from University of Arizona Global Campus graduated with my Master Degree in Psychology motivated I am pursing my education further with Chaminade university with there special program Educational Specialist in school Psychology to learn more of Behavior Mental Health from middle to high school, to help them nagivate the toughest life changing events, to grasp more knowledge and experience to help and guide these individuals in there hardest time of there life finding strategies and solutions to help cope with this experience.
Knowledgeable, seeking a school psychologist position or counseling position ] with rich background in managing student records and ensuring compliance with educational standards. Proven ability to oversee registration processes and maintain accurate academic records. Demonstrated proficiency in database management and effective communication. effective communication on working with families and staff in finding solution for the child and family.
Overview
18
18
years of professional experience
Work History
Deputy Local Registrar Office Assistant III
Maui District Health Office Molokai
09.2008 - Current
- Awesome customer service, greet the public, acknowledge the public and assist the public to the best of my knowledge in my office I have four different departments that I work with, and a lot of different needs that I assist the public with, Public Health Nursing questions, Sanitation Department questions, Mental Health questions, Family guidance questions. I do general clerical duties such as:
- Answering phone lines.
- Screen phone calls
- Taking messages or transferring calls to voicemail
- Transfer calls
- Filing paperwork
- Sorting paperwork
- Faxing
- Logging the incoming and outgoing phone calls, as well as logging and incoming an outgoing fax.
- Spread sheet scheduling
- I can read write, add and subtract.
- I engage in a lot of ethnic background individuals; I do work well with everyone.
- I can coordinate meetings, through our VTC system, where everyone for outer islands can be connected as well via TV. I set up conferences in our conference room, or training.
- Making sure I turn off and on my copy machine and fax machine, wipe the machines down and fill up paper in paper tray as needed, also making sure all equipment is working properly daily.
- Taking Inventory of supplies
- I am also a PCard holder to help may for my departments bills such as gas, supplies, vehicle repair
- I also create PAF to show what items I paid for or bought making sure that all my receipts and monies are all accounted for.
- I do collect mail and do post office run to check the mail daily and sorted out to different departments that are in my office.
- Making sure that our front office has coverage.
- Deputy Local Registrar Commission, Marriage License Agent by the State of Hawaii
- By appointment only, I Print out Marriage Worksheets have the couple sign worksheet in front of me and explain what steps need to be taken after, receiving marriage license worksheet, they will need to take it to the marriage performer who is commission by the state of Hawaii to have the Marriage Certificate validated
- Voluntary Establishment of Paternity forms: As part of my duties been the Deputy Local Registrar for the County of Maui covering Molokai, Lanai, Maui I assist in help mothers filling out this forms and notarizing forms at my office. For the other islands Maui and Lanai, I will do a phone conference with mother and father asking them questions that the forms ask, basically this form is to add father name to a Birth Certificate or changing and dropping the name of the baby. This suits my duty of work, Voluntary establish of paternity form stand to be, when the mother gives birth in the hospital and don’t have time to fill out this paperwork, they come to the Department of Health. This by appointment only.
- Death Permits: is another part of my Deputy Local Registrar Duties, to approve permits, transit permits such as cremated remains permit if anyone is traveling with a love one’s ashes say to the neighbor island or out of state they will need a transit permit to pass through TSA.
- Home Birth: is another duty that I as well do as a Local Registrar I do now serve Molokai Maui and Lanai, I email the homebirth packets to mothers or mail out the packets, I do however have a phone conference with them to go over the packet and make sure they fill out all the paperwork correctly. I do however correspond with midwives, if I need any information with them. Once the packet is all filled out the mother’s normally send me the packet via I review it, and looked over it before I register the baby’s birth.
- Vital Records Duties
- Fulfill Birth Marriage, and Death certificate orders every Friday, whether it’s pick up or mail all original Documents
- Help customers order there certificates online but it’s by appointment only Thursday and Friday’s.
- Everything needs to be paid online.
Clerk Typist II
State of Hawaii Adult Mental Health
12.2007 - 08.2008
- General Clerical Duties
- Sorting paperwork
- Filing paperwork
- Retrieving Mail
- Verify and correct reports
- Spreadsheet Scheduling with Clients
- Using copy Machine to make copies of important Documents
- Using Fax Machine to fax out important Documents
- Answering Phone
- Screen Calls
- Transferring Calls
- Acknowledge, and greet the public with awesome Customer Service
- Assisting the public of their needs, questions, or how to direct them in the right path
- Assist the public with available service that we offer here. The Department of Health five different department.
- Calling Clients, the day before to remind them of their appointment making sure clients chart all up to date with current insurance cards, signatures, address Photo ID, and phone numbers.
Education
High School Diploma -
Molokai High School
06.2004
Master - Psychology
University of Arizona Global Campus
10.2024
Bachelor's - Criminal Justice
Ashford University
04.2019
Diploma - Customer Service
International Air Academy
Vancouver, WA12.2004
Skills
- Pcard management
- Local registrar oversight
- Commissioned marriage license agent
- Client support expertise
- Certification in probation and court procedures
- Effective interpersonal communication
- Networking
- Problem-solving expertise
- Document organization
- Enrollment management
- Database administration
Accomplishments
- Managed daily schedules and sales leads for [Number] senior and junior loan officers.
Hobbies and Interests
Christian Faith, Reading uplifting books, Dancing Hula, lover serving the community in big events, every holiday season me and family gives hot meals to the less fortunate Thanksgiving and Christmas.
Training
- Security Awareness Training HIPAA
- Ethic and Codes Training
- Workplace Violence Training
- HIPAA Training
- Suicide Prevent Training “Gate Keeper”
- Youth Mental Health First Aid
- National Threat Evaluation and Reporting Overview.
Programs I have Attended Liliuokalani Trust
- Kamalama Parenting Classes 10 week course Dec 2, 2020
- Ho’opono 12 week course Finished Nov 06, 2024
Timeline
Deputy Local Registrar Office Assistant III
Maui District Health Office Molokai
09.2008 - Current
Clerk Typist II
State of Hawaii Adult Mental Health
12.2007 - 08.2008
Master - Psychology
University of Arizona Global Campus
Bachelor's - Criminal Justice
Ashford University
Diploma - Customer Service
International Air Academy
High School Diploma -
Molokai High School
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