Tiffany Ray
Jeffersonville,IN
Overview
24
24
years of professional experience
2002
2002
years of post-secondary education
Work History
Para Professional
CCSC
Clarksville, IN
03.2025 - Current
- Assisted teachers in classroom management and student engagement activities.
- Supported students with special needs through individualized learning strategies.
- Organized classroom materials and maintained a tidy learning environment.
Assistant director/ kitchen food services
Southside Christian Childcare
Jeffersonville, IN
06.2024 - 12.2024
- Assisted in developing and implementing educational programs for children.
- Coordinated daily classroom activities and ensured smooth transitions between tasks.
- Managed communication between parents and staff regarding children's progress.
- Monitored compliance with health and safety regulations in childcare settings.
- Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
- Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
- Developed and managed a team of 10 employees to ensure efficient operations of the organization.
- Ensured compliance with safety regulations among all personnel.
- Monitored staff performance, provided feedback and conducted annual reviews.
- Implemented policies and procedures to ensure compliance with federal, state and local laws.
- Managed inventory and resources to ensure availability and cost-effectiveness.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assigned work and monitored performance of project personnel.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Measured and weighed items to meet quality standards and prevent waste.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Prepared ingredients for daily menu items and specials.
- Operated kitchen equipment to ensure safe and efficient food preparation.
- Maintained cleanliness and organization of workstations during service.
- Assisted in plating and presenting dishes according to restaurant standards.
- Followed recipes and portion guidelines for consistent food quality.
- Managed food storage procedures to maintain freshness and safety standards.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Organized storage areas for efficient usage of space.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Managed portion control using correct utensils during preparation and plating.
Part time cashier
Kroger
New Albany, IN
03.2021 - 02.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout areas and surrounding displays.
Cleaner
Merry Maids
Louisville, Kentucky
03.2018 - 12.2020
- Maintained cleanliness and organization in residential and commercial spaces.
- Followed detailed cleaning protocols for various surfaces and areas.
- Utilized specialized cleaning equipment and environmentally friendly products.
Supervisor, cashier, stock
Kroger
Louisville, Kentucky
09.2001 - 09.2011
- Supervised daily operations to ensure team efficiency and productivity.
- Coordinated staff schedules to align with operational needs and workflow demands.
- Trained new employees on safety procedures and company policies.
- Resolved employee conflicts through effective communication and mediation techniques.
- Monitored compliance with safety standards and regulations in the workplace.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Trained new employees on company policies and procedures.
- Trained new employees on company policies, job duties, and performance expectations.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Processed customer transactions accurately and efficiently at high-volume retail store.
- Assisted customers with product inquiries and provided excellent service throughout their visit.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and digital payments securely while ensuring compliance with company policies.
- Collaborated with team members to manage peak hours and minimize wait times for customers.
- Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business.
- Trained new cashiers on register operations and customer service best practices effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
North Bullitt High
Shepherdsville, KYSkills
- Classroom management
- Individualized learning
- Program development
- Child safety compliance
Timeline
Para Professional
CCSC
03.2025 - Current
Assistant director/ kitchen food services
Southside Christian Childcare
06.2024 - 12.2024
Part time cashier
Kroger
03.2021 - 02.2022
Cleaner
Merry Maids
03.2018 - 12.2020
Supervisor, cashier, stock
Kroger
09.2001 - 09.2011
North Bullitt High