Tiffany Reece
Fayetteville,NC
Summary
Experienced engagement professional prepared to excel in this role. Strong track record in fostering effective collaboration, driving client satisfaction, and meeting strategic goals. Expertise in communication, relationship-building, and adapting to changing needs. Reliable team player focused on achieving impactful results and enhancing overall engagement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Parent Engagement Specialist
Action Pathways Head Start
08.2024 - Current
- Provided ongoing support to clients throughout their journey, fostering long-lasting partnerships built on trust and mutual understanding.
- Coordinated with other departments within the organization when necessary, fostering an environment of collaboration towards shared objectives related to customer success.
- Built strong relationships with clients through active listening and empathy, resulting in increased loyalty and retention.
- Monitored and evaluated impact of engagement activities, making data-driven adjustments to strategies.
- Optimized resource allocation for engagement projects, ensuring efficiency and maximizing outcomes.
Third Grade Educator/Lead Educator
TRINITY CHRISTIAN SCHOOL, FAYETTEVILLE, NC
07.2017 - 05.2024
- Manage English, Grammar, Spelling, Writing and Social Studies Curriculum.
- Responsible for 26 students and they're engagement to the assigned curriculum.
- Ensure curriculum align with organization, state, and local education regulatory authorities.
- Built relationships and communicated with parents to provide best learning environment for children.
- Provide peer counseling to students when necessary.
- Create educational plans appropriate for educational needs to include special needs.
- Ensure all students are prepared to take the annual state mandated testing.
- Assist with any school IEP or behavioral evaluations when needed.
- Encourage students to develop skills to build autonomy and self help skills
- Volunteer by assisting with various extra school Health and Sports programs
Provider Service Coach
PARTNERSHIP FOR CHILDREN FAYETTEVILLE NC
01.2022 - 07.2023
- Advocate for childcare providers during crisis situations.
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Responsible for recruiting and licensure process assisting child care providers.
- Input data into state regulatory data bases.
- Work one on one with providers to achieve mandated accreditation.
- Endorse Health and Human Service mandates and regulatory.
- Complete routine quality audits to ensure providers are providing the best service.
- Assist with referrals and limited case management services.
- Facilitate child care providers meeting.
- Oversee all compliance and regulations measures as it relates to childcare providers assigned to my caseload to coach.
- Enhanced customer satisfaction by implementing effective service strategies and coaching techniques.
Lead Teacher
FIRST BAPTIST CHILD DAY CARE, FAYETTEVILLE NC
09.2011 - 07.2017
- Protect the security of records to ensure that confidentiality is maintained as it relates to students and school.
- Review records for completeness, accuracy, and compliance with regulations.
- Lead teachers in two year old childcare classroom setting.
- Release information to persons or agencies according to regulations.
- Create appropriate educational plan and curriculum for classroom education team.
- Plan, develop, maintain, or operate a variety of educational record indexes or storage and systems to collect, classify, store, or analyze information.
- Enter data, such as demographic characteristics, history and extent of student behaviors and grades.
- Communicate directly with childcare administrators.
- Escort students throughout facilities.
- Assist with lunch and monitoring for safety while students eat.
- Monitor student attendance records.
Education
High School Diploma -
EE SMITH HIGH SCHOOL
Fayetteville, NC06-2022
BS - Birth-Kindergartens Education, Minor in Health
FAYETTEVILLE STATE UNIVERSITY
Fayetteville, NC05.2016
Skills
- Brand awareness
- Cross-functional coordination
- Problem-solving
- Decision-making
- Data entry
- Community relationship building
- Team development
- Public speaking
- Communication management
Certification
- Classroom Management Training
- Conscious Discipline Training
- SEFEL Pyramid Model Training
- Early Childhood Environmental Rating Scales
- Extensive Google, Office suite, Zoom, WebEx, and all modern day technology skills
- First Aide, and CPR
- Building Relationships with Families Certification
- Measuring What Matter in Families Certification
- Supporting Healing and Resilience for Family Services Staff Certification
- Head Start Advocacy: The Power of Advocacy Certification
- Head Start Advocacy: What Are Appropriations Certification
- Supporting Children and families experiencing Homelessness Certification
- Parent Engagement Conference Certification
- Seizure Training for School Personnel Certification
- Recognizing and responding to Suspicions of Child Maltreatment Certification
- Crisis Intervention Training
- Cultural Diversity
- IEP and Behavioral Assessment
Timeline
Parent Engagement Specialist
Action Pathways Head Start
08.2024 - Current
Provider Service Coach
PARTNERSHIP FOR CHILDREN FAYETTEVILLE NC
01.2022 - 07.2023
Third Grade Educator/Lead Educator
TRINITY CHRISTIAN SCHOOL, FAYETTEVILLE, NC
07.2017 - 05.2024
Lead Teacher
FIRST BAPTIST CHILD DAY CARE, FAYETTEVILLE NC
09.2011 - 07.2017
BS - Birth-Kindergartens Education, Minor in Health
FAYETTEVILLE STATE UNIVERSITY
High School Diploma -
EE SMITH HIGH SCHOOL
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