Tiffany Reed
Advisor
Rocklin,CA
Summary
Passionate and dynamic leader committed to helping clients and team to achieve all their goals. Adept in providing thoughtful guidance and assistance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities.
Overview
13
13
years of professional experience
Work History
Zillow Home Advisor
Zillow Group
Remote - Rocklin, CA
06.2021 - Current
- Delivered strategic assistance to homeowners and homebuyers looking to buy or sell residential properties in all Zillow Markets.
- Coordinated appointments to show tenants and buyers prospective homes.
- Established positive flow of communication between Brokers and clients.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
Resident Retention Specialist
Tricon American Homes
Folsom, CA
04.2019 - 06.2021
- Utilized knowledge of customer experience to create specialized plans for customer retention.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Promptly responded to tenant complaints and concerns for over 2500 properties.
- Verified income, assets and expenses and completed file tracking sheet for each tenant assumption and release.
- Maintained original leases and renewal documents in digital format for property management office.
- Maintained ongoing schedule and documentation for all reporting procedures.
Associate Agent
Redfin Real Estate
Folsom, CA
04.2017 - 06.2021
- Maintained connections with clients to encourage repeat business and referrals.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Communicated with clients to understand property needs and preferences.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Compared properties with similarly sold properties to determine competitive market prices.
Property Manager
Holland Partner Group
Roseville, CA
05.2018 - 02.2019
Property Manager
FPI Management
Folsom , CA
02.2015 - 02.2018
Property Manager
The Lynd Company
Sacramento, CA
08.2012 - 02.2015
Education
Real Estate
American River College
Skills
15 Years customer and client support
$143M Business Operations and Asset Management
15 Years administrative support
Analytical and Critical Thinking
Staff Management
Business Development
Contract Management
Timeline
Zillow Home Advisor
Zillow Group
06.2021 - Current
Resident Retention Specialist
Tricon American Homes
04.2019 - 06.2021
Property Manager
Holland Partner Group
05.2018 - 02.2019
Associate Agent
Redfin Real Estate
04.2017 - 06.2021
Property Manager
FPI Management
02.2015 - 02.2018
Property Manager
The Lynd Company
08.2012 - 02.2015
Real Estate
American River College