Tiffany Reed, RN, BSN
Registered Nurse
Tonganoxie,KS
Summary
Resourceful Registered Nurse, with compact license, committed to providing excellent care in a mental health setting. Expertise in performing admission assessments, and discharges, and participating in crisis interventions. Kind and caring professional with 10+ years of experience monitoring treatment of patients diagnosed with mental health disorders and substance use disorders.
Overview
16
16
years of professional experience
Work History
Rehabilitation Registered Nurse
Meadowbrook Rehabilitation Hospital
Gardner, KS
01.2023 - Current
- Ongoing daily collaboration with facilities, patients, caregivers, providers as well as Intra-company departments and teams.
- Gold standard care and exceptional injured patient outcomes are primary focus of care delivery.
- Ongoing coaching, mentoring and supporting other team members
- Enhanced patient recovery by developing and implementing individualized rehabilitation plans.
- Trained new nursing staff members in rehabilitation best practices, promoting consistency in patient care.
- Maintained safe and supportive environment for all patients during their rehabilitation journey, addressing any concerns promptly and professionally.
- Coordinated with healthcare providers to create seamless transition plans for patients returning home or transferring to other facilities.
- Collaborated with interdisciplinary teams for comprehensive patient care and improved treatment outcomes.
- Ensured timely documentation of patient information in electronic health records systems, maintaining accuracy and compliance with regulations.
- Applied critical thinking skills when analyzing complex medical conditions; collaborated with healthcare professionals through interdisciplinary rounds to devise patient-centered treatment plans.
- Promoted independence among patients by teaching self-care skills necessary for successful community reintegration following discharge from facility.
- Educated patients and families on post-discharge care, reducing readmission rates.
- Utilized evidence-based practices to deliver high-quality patient care consistently across all cases.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Rehabilitation Case Manager
Rehabilitation Hospital Of Overland Park
Overland Park , KS
04.2022 - 04.2023
- Primary RN – Medical case management of assigned patients with focus on injury resolution and eventual, timely, cost effective medical management resulting in return to home/work.
- Ongoing daily collaboration with facilities, patients, caregivers, medical providers as well as intra-company departments and teams.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, available community resources, and procedural costs.
- Conducted thorough assessments of patients' situations, identifying issues, goals, and necessary interventions.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Registered Nurse, Skilled Unit
Zack Group
Overland Park, Kansas
10.2021 - 07.2022
- Collaborated with physicians to develop personalized treatment plans for optimal patient outcomes.
- Administered medications safely and accurately, following established protocols and guidelines.
- Maintained safe and clean working environments, adhering to infection control policies and procedures.
- Streamlined workflow efficiency by delegating tasks appropriately among team members based on skill sets and workload demands.
- Expedited patient recovery by performing accurate assessments, developing appropriate interventions, and evaluating progress regularly.
- Fostered patient independence through adaptive strategies while maintaining safety measures.
- Coordinated continuity of care through effective communication with interdisciplinary healthcare professionals.
- Ensured quality care for patients with complex medical conditions, utilizing critical thinking skills in decision-making processes.
- Mitigated risks associated with falls and pressure ulcers through diligent monitoring and preventative interventions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Managed patients recovering from medical or surgical procedures.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Executive Director
Crossroads Hospice And Palliative Care
Lenexa, KS
01.2020 - 09.2021
- Monitored industry trends closely enabling organization to stay ahead of emerging challenges or opportunities.
- Established performance benchmarks for each department in alignment with organization's strategic priorities.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for organization.
- Managed diverse team of professionals, fostering collaborative work environment for increased productivity.
- Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
Regional Nurse Consultant; Addiction
Mirror Inc.
Shawnee, KS
11.2017 - 01.2020
- Spearheaded quality improvement projects, resulting in higher levels of patient safety and care excellence across region.
- Championed recruitment efforts to attract top-tier nursing talent for various positions throughout region's healthcare network.
- Mentored nursing staff, promoting professional development opportunities and career growth within organization.
- Facilitated knowledge sharing among healthcare professionals to ensure optimal use of evidence-based practices in daily operations.
- Improved patient care quality by conducting thorough regional facility audits and providing comprehensive feedback.
- Streamlined communication between facilities, ensuring timely sharing of best practices and resources.
- Boosted patient satisfaction through development of individualized care plans and consistent monitoring of progress.
- Guided staff through change management processes during organizational restructuring or policy shifts to minimize disruptions while maintaining high-quality care.
- Served as key liaison between executive leadership, facility administrators, and nursing staff to ensure alignment of goals and objectives throughout region.
- Ensured compliance with industry regulations by staying current on relevant policies and updating procedures as needed.
- Collaborated with interdisciplinary teams to enhance overall patient experience and optimize treatment outcomes.
- Developed strategies for maximizing efficiency, reducing costs, and improving service delivery across all regional facilities.
- Coordinated and facilitated meetings and staff educational seminars to provide information and teach skills to employees.
- Developed patient care plans by performing patient assessments and evaluations and determining diagnosis.
- Conducted frequent medical records reviews and audits to verify followed quality measures.
- Coached and supervised employees and managed human resources functions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Investigated and resolved issues affecting hospital operations and patient care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Director of Nursing
Edwardsville Care And Rehab-Behavioral Health
Edwardsville, KS
09.2016 - 11.2017
- Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
- Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.
- Reduced hospital readmission rates through effective discharge planning and patient education.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Engaged with local educational institutions to support recruitment and retention of highly skilled nurses, contributing to robust pipeline of qualified professionals entering workforce.
- Conducted regular risk assessments within department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Created customized care plans, working with facility staff and families to assess and meet individual needs.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Evaluated work performance of 55 nursing personnel to determine wage increases and implement discipline.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Education
Bachelor of Science - Nursing
MidAmerica Nazarene University
Olathe, KS05.2013
Associate of Science - Nursing
Johnson County Community College
Overland Park, KS05.2009
No Degree - Vocational Nurse
Kansas City Ks Area Technical School
Kansas City, KS05.2008
Skills
- Crisis Intervention
- De-Escalation Techniques
- Suicide Prevention and risk assessment
- Mental Health Assessment
- Outpatient mental health services
- Restraint Techniques
- Medication Education
- Time Management
- Risk assessments
- Patient Assessments
- Group therapy facilitation
- Medication Administration
- Clinical Documentation
- Multidisciplinary Collaboration
- Health Education
- Quality Assurance
- Employee Training Oversight
- Adaptability and Flexibility
- Customer Service
- Mental Health Evaluation
- Active Listening
- Therapeutic Intervention
- Substance Abuse Knowledge
- Discharge Planning
- Family Education
- Patient Relationships
- Inpatient psychiatric care
Timeline
Rehabilitation Registered Nurse
Meadowbrook Rehabilitation Hospital
01.2023 - Current
Rehabilitation Case Manager
Rehabilitation Hospital Of Overland Park
04.2022 - 04.2023
Registered Nurse, Skilled Unit
Zack Group
10.2021 - 07.2022
Executive Director
Crossroads Hospice And Palliative Care
01.2020 - 09.2021
Regional Nurse Consultant; Addiction
Mirror Inc.
11.2017 - 01.2020
Director of Nursing
Edwardsville Care And Rehab-Behavioral Health
09.2016 - 11.2017
Bachelor of Science - Nursing
MidAmerica Nazarene University
Associate of Science - Nursing
Johnson County Community College
No Degree - Vocational Nurse
Kansas City Ks Area Technical School
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