Tiffany N. Reid
Brooklyn,NY
Summary
Over 7 Years of Customer Service/ Retail / Management/ Security and Fire Watch Experience.
Skilled in achieving store sale goals in a team-selling environment.
Highly effective in promoting a positive,productive environment.
Computer Literate in MS Word, Excel, Outlook and Internet.
8&16- Hr Security Certificates, NYS Security License F01, F02 & F80 Certified.
Overview
17
17
years of professional experience
Work History
Security Shift Supervisor
Allied Universal Security Services
10.2021 - Current
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Documented security-related situations and submitted in-depth reports to superiors.
- Maintained high levels of alertness throughout shifts.
- Reported safety hazards for remediation response.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Verified photo IDs and tickets to allow guests passage.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Inspected fire extinguishing and fire protection equipment, immediately reporting repairs needed.
- Patrolled assigned area, noting and investigating unsafe conditions or practices which might cause or increase fire hazards.
- Coordinated emergency response for fires unable to be controlled with on-site systems and equipment.
- Inspected work areas to identify actual and potential fire hazards surrounding industrial work.
- Assisted with escorting client from room after a certain time and to rooms if they were permitted.
Fire Guard/Security Officer
Arrow Security Corp.
04.2023 - 07.2023
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored premises and recorded activity in daily officer reports.
- Reported safety hazards for remediation response.
- Provided close monitoring and observation of at-risk patients
- Performed hourly rounds and wellness checks to assure clients are well.
Bar Manager/Head Bartender
Kinanm Lounge and Bar
10.2014 - 07.2019
- Responsible for daily sales reports, payroll, scheduling, venue inquires and bookings
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Trained new bartenders on drink preparation and upselling techniques.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Planned and coordinated special events to boost customer numbers and profits.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Collected and organized daily till totals and tips.
Mobile Sales Consultant
Best Buy
09.2014 - 07.2015
- Assisted customers both in person and by phone, answering questions about different products.
- Used on-site computer systems to access figures and documentation associated with available service plans.
- Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
- Listened to customer needs, chose appropriate products and spent time explaining each item's functions and features.
General Manager
Designer Expo Clothing
10.2008 - 10.2013
- Managed a multi-level department store with 16 employee
- Responsible for monthly sales reports, payroll, and scheduling
- Assisted with inventory and product selection with store owner
- Maintained relationships with clients via email or by phone
- Hired and trained new employee
- Displayed merchandise, suggested selections that met customer's needs and emphasized selling points of article, such as quality and utility
- Worked with men and women premium luxury Italian branded clothing, shoes and accessories
Sales Associate
Century 21, Department Store
10.2006 - 03.2007
- Attended to all customer needs regarding merchandise and apparel
- Assisted customers in locating merchandise within several departments
- Answered customer questions and provided information about merchandise for sales
- Arranged stock on shelves or racks in sales area
- Operated cash register; conducted cash and credit transactions
Education
High School Diploma -
Boys And Girls High School
Brooklyn, NYSkills
- Plan Assessment
- People Skills
- Microsoft Office
- Customer Service
- Reliable & Trustworthy
- CCTV monitoring
- Alarm systems
- Access control
Timeline
Fire Guard/Security Officer
Arrow Security Corp.
04.2023 - 07.2023
Security Shift Supervisor
Allied Universal Security Services
10.2021 - Current
Bar Manager/Head Bartender
Kinanm Lounge and Bar
10.2014 - 07.2019
Mobile Sales Consultant
Best Buy
09.2014 - 07.2015
General Manager
Designer Expo Clothing
10.2008 - 10.2013
Sales Associate
Century 21, Department Store
10.2006 - 03.2007
High School Diploma -
Boys And Girls High School
Similar Profiles
Majid YousafMajid Yousaf
Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services
Jose Fernando DiazJose Fernando Diaz
GSOC Operator at Vistra Security for Allied Universal Security ServicesGSOC Operator at Vistra Security for Allied Universal Security Services
Tracy ApplewhiteTracy Applewhite
Supervisor Doorman at Allied Universal Security Services/ Mfort SecuritySupervisor Doorman at Allied Universal Security Services/ Mfort Security
Sheila KuperSheila Kuper
Site Security Manager at Allied Universal Security ServicesSite Security Manager at Allied Universal Security Services
Anthonio CompasAnthonio Compas
Sales Associate at Rite AidSales Associate at Rite Aid