Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Reyes

East Meadow,NY

Summary

Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Surgical Coordinator

OCLI
02.2020 - Current
  • Counsel and schedule surgery for patients with unmanageable eye disease
  • Obtain authorization through insurance for doctors/facilities
  • Obtain medical clearances/consents for doctors and facilities
  • Maintain a clear and open line of communication with designated personnel at surgical facilities
  • Prescribe medication to patients for surgeries
  • Maintain a clear and open line of communication with 5 surgeons and any changes/adjustments to surgical schedules
  • Collect all monies related to copays/deductibles/premium services and bill out surgical procedures to patients' insurance companies.

Patient Care Coordinator-Level 2

OCLI
02.2019 - 02.2020
  • Sorted through and sent out all correspondences via mail, email, fax
  • Collected and verified all new and current patients' demographics
  • Documented and followed up with messages/inquiries for doctors and office manager
  • Made weekly bank deposits
  • Prepared medical records
  • Billed and collected co-payments and outstanding patient balances
  • Assisted in the maintenance of inventory for all office supplies
  • Worked closely with clinical staff to provide excellent patient care/service
  • Assisted surgical coordinator with surgical duties.

Front Desk Supervisor

Peak Performance
09.2017 - 02.2019
  • Greeted and assisted all patients in the practice
  • Booked ongoing appointments for current and new patients
  • Billed and collected co-pays from patients; worked out payment plans for with high deductibles
  • Billed insurance companies for services
  • Oversaw front desk staff and trained all new hires; assisted in problem solving
  • Faxed, scanned, filed documents such as patient charts, medical records, and referrals.

Manager

Massage Envy Spa
07.2013 - 09.2017
  • Greeted and assisted all clients and prospects
  • Presented a Wellness Program; worked with massage therapists and estheticians to help build clientele
  • Maintained and monitored the premises periodically throughout the day
  • Recovered the premises and proceed with closing duties
  • Trained onboarding staff/oversaw current staff.

Education

AAS - Medical Office Assistant

Queensborough Community College
Bayside, NY
12.2016

Skills

  • Computer: Proficient in Microsoft Word, Microsoft PowerPoint, Medisoft, Express Scribe, Millennium, Centricity
  • Practice Solution, Casamba- Therapy Source, Next Gen, Clearwave, Authnet
  • Multitasking Capabilities
  • Strong work ethic
  • Patient care
  • Medical Coding & Billing
  • Leadership
  • Administration Support
  • Resourcefulness and Initiative
  • Time Management Abilities
  • Empathy and Compassion
  • Data Entry Efficiency
  • Surgical Procedure Knowledge

Certification

Ophthalmic Scribe Certification (OSC)

Timeline

Surgical Coordinator

OCLI
02.2020 - Current

Patient Care Coordinator-Level 2

OCLI
02.2019 - 02.2020

Front Desk Supervisor

Peak Performance
09.2017 - 02.2019

Manager

Massage Envy Spa
07.2013 - 09.2017

AAS - Medical Office Assistant

Queensborough Community College

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Tiffany Reyes