Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Reyes

Northridge,CA

Summary

Dynamic Administrative Manager with a proven track record at OMNI Consulting Corp, excelling in payroll processing and regulatory compliance. Expert in relationship building and streamlining operations, achieving a 20% reduction in payroll discrepancies. Experienced leader with strong background in guiding teams, achieving strategic objectives and developing internal & external relationships. Excel; om developing efficient processes, ensuring high standards, and aligning efforts with organizational goals.

Overview

21
21
years of professional experience

Work History

Administrative Manager

OMNI Consulting Corp
01.2025 - Current
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Orchestrated the payroll processing for over 250 employees, overseeing compliance and data integrity, achieving 98% accuracy
  • Spearheaded a cross-departmental project to integrate payroll and HR systems, reducing processing time by 19%
  • Implemented new analysis method for payroll discrepancies, reducing error rates by 20%
  • Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
  • Improved office efficiency by implementing streamlined administrative processes and procedures.
  • Fostered strong relationships with external vendors/partners in order to negotiate favorable contract terms that benefited both parties.
  • Streamlined retirement program and requirements resulting in 50% satisfaction among employees
  • Ensured payroll processing policies adhere to federal, state and local guiedlines

AMS Officer

USAID
12.2022 - 01.2025
  • Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
  • Coordinated operations with other emergency service groups.
  • Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
  • Demonstrated adaptability through seamless transition between multiple payroll systems during merger integration process.
  • Maintained strict confidentiality pertaining sensitive employee information throughout entire tenure as Lead Payroll Administrator.
  • Resolved complex payroll issues promptly, maintaining strong relationships with employees and managers while upholding company policies.
  • Optimized payroll process efficiency by regularly reviewing and updating department policies and procedures.
  • Ensured compliance with federal, state, and local regulations by staying up to date on tax laws and filing requirements.
  • Oversaw year-end processes including W-2 production and distribution, ensuring accurate tax reporting for all employees.
  • Assisted in budgeting processes by providing accurate employee compensation data for various departments within the organization.
  • Enhanced employee satisfaction through prompt resolution of payroll inquiries or discrepancies reported via helpdesk tickets or face-to-face interactions.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Liaised with vendors to maintain equipment warranties, ensuring timely repairs or replacements when needed.
  • Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
  • Developed strategic plans for facility improvements, considering both short-term needs and long-term objectives.
  • Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
  • Coordinated customer, vendor and stakeholder relations for smooth communication flows.
  • Enhanced team productivity by providing ongoing professional development opportunities and regular performance feedback.
  • Met department budgets by monitoring and reporting on office expenses.
  • Maximized organizational effectiveness by conducting regular audits of company policies and procedures, recommending necessary improvements as needed.
  • Streamlined communication processes within the organization, enhancing overall efficiency across departments by eliminating unnecessary delays or miscommunications among team members.

Senior Executive Officer

US Air Force- Dept. of Defense
11.2020 - 12.2022
  • Conducted comprehensive risk assessments to ensure operational stability during periods of change or uncertainty.
  • Established performance metrics to monitor progress toward organizational goals and objectives.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time for high ranking miliary & civilian personnel
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
  • Managed payroll data entry and processing for 95 employees to comply with predetermined company guidelines.
  • Managed end-to-end processing of bi-weekly and monthly payrolls for a diverse workforce within strict deadlines.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Prepared detailed reports analyzing payroll trends and identifying opportunities for cost savings or increased efficiencies.
  • Contributed significantly to successful completion of year-end financial audits through diligent record keeping and attention to detail in reconciling accounts.
  • Assisted employees with navigating online self-service portals for accessing paystubs, updating direct deposit information, and managing tax withholdings.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Resolved payroll discrepancies by collecting and analyzing information.
  • Tracked employee vacation, sick and personal time.
  • Maintained confidentiality of employee records and payroll information.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Mitigated risks related to fraud or embezzlement by establishing robust internal controls, safeguarding company assets against potential losses.
  • Developed comprehensive training materials for new hires, promoting a smooth onboarding experience within the finance department.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
  • Managed cross-functional teams, ensuring successful completion of projects within deadlines and budget constraints.
  • Used data-driven decision-making techniques to identify areas of improvement within operations processes.
  • Managed budgets effectively while balancing competing priorities, ensuring optimal allocation of resources towards critical projects.

Administrative Manager

DYNCORP Intl
10.2016 - 10.2019
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Updated reports, managed accounts, and generated reports for company database.
  • · Identified data gaps and integrity concerns, established and implemented correction plans, and recommended system and procedural enhancements to prevent further data integrity issues.
  • Monitored the external environment and internal trends, to identify areas for improvement in supply chain management
  • Facilitated smooth annual budgeting processes by coordinating input from various departments, analyzing trends, and presenting recommendations for resource allocation adjustments as needed.
  • Enhanced financial reporting accuracy by streamlining data collection and analysis processes.
  • Supervised month-end close activities for accurate reporting purposes while maintaining strict adherence to established deadlines.
  • Analyzed log files for anomalies, identifying potential intrusions or malicious activity before significant damage occurred.
  • Coordinated incident response efforts across multiple departments, fostering teamwork in resolving complex issues effectively.
  • Educated employees on cybersecurity awareness through training sessions, significantly reducing instances of human error-related breaches.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
  • Monitored logistics performance and identified improvement opportunities.
  • Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
  • Streamlined logistics processes by implementing efficient inventory management systems.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
  • Processed new hire paperwork and documents.
  • Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
  • Reduced errors in payroll calculations through thorough review and reconciliation procedures.
  • Contributed to audit preparations by maintaining organized documentation of all payroll transactions and processes.

Operations NCOIC

US Army
04.2004 - 04.2015
  • Conducted thorough analyses of complex situations to provide informed recommendations for decision-making purposes.
  • Guided personnel through professional development opportunities by mentoring them during their career progression journey.
  • Established risk mitigation strategies, ensuring safety compliance and reducing potential hazards within the workplace.
  • Negotiated contracts with vendors strategically, securing favorable terms that supported organizational needs while mitigating costs.
  • Built strong relationships with external partners to foster cooperation on projects of mutual interest.
  • Facilitated change management initiatives by leading teams through transitions smoothly and maintaining focus on goals despite challenges encountered along the way.
  • Developed comprehensive SOPs, ensuring consistency in team performance and adherence to guidelines.
  • Enhanced operational efficiency with thorough analysis of data and continuous process improvement initiatives.
  • Oversaw equipment maintenance schedules, maximizing operational readiness while minimizing downtime.
  • Evaluated team performance metrics regularly, identifying areas for growth and providing constructive feedback to drive success.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Created Crawl, Walk, Run training for Soldiers preparing for national and international deployments
  • Spearheaded design and implementation of multiple training courses to establish successful onboarding of new Soldiers
  • Developed strong relationships with carriers and vendors, securing cost-effective partnerships for the company''s benefit.
  • Conducted risk assessments for transportation activities to mitigate potential issues while serving in combat areas
  • Arranged documentation and reports for follow-up or response to tracer actions.
  • Identified hazardous materials and safely secured or disposed of it.
  • Coordinated and monitored movement of personnel and cargo throughout country.
  • Coordinated cross-functional teams in complex logistics projects, achieving successful execution within required timelines.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper command and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed FISCAL year budgets and training calendars
  • Trained 201 Soldiers on transportation requests for cargo movements
  • Served as Transportation Movement NCO during Iraqi Freedom

Education

MS Criminal Justice

Southern New Hampshire University
Hooksett, NH
11-2023

Skills

  • Office administration
  • Office management
  • Relationship building
  • Accounting procedures
  • Customer service management
  • Scheduling and calendar management
  • Bi-weekly payroll processing
  • Payroll processing
  • Resolving discrepancies
  • Payroll auditing
  • Payroll system implementation
  • Year-end procedures
  • Regulatory compliance
  • Payroll training
  • ADP, Intuit Quickbooks, UNANET, and various other Payroll Systems

Timeline

Administrative Manager

OMNI Consulting Corp
01.2025 - Current

AMS Officer

USAID
12.2022 - 01.2025

Senior Executive Officer

US Air Force- Dept. of Defense
11.2020 - 12.2022

Administrative Manager

DYNCORP Intl
10.2016 - 10.2019

Operations NCOIC

US Army
04.2004 - 04.2015

MS Criminal Justice

Southern New Hampshire University

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