Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Reyes

Centre,AL

Summary

Dynamic Shipping and Receiving Manager at KTM World with expertise in warehouse operations and order fulfillment. Proven ability to enhance inventory accuracy and streamline shipping processes. Skilled in training new hires and fostering a collaborative team environment, while adeptly applying lean principles to improve efficiency. Strong customer service focus and cost accounting knowledge.

Experienced with overseeing shipping and receiving operations, ensuring seamless logistics. Utilizes strategic planning to enhance workflow efficiency and accuracy. Track record of effective team management and problem-solving in fast-paced settings.

Efficient [Desired Position] with solid background in managing shipping and receiving operations. Successfully coordinated logistics processes, ensuring timely and accurate inventory control. Demonstrated proficiency in team leadership and workflow optimization.

Overview

25
25
years of professional experience

Work History

Shipping and Receiving Manager

KTM World
01.2021 - 01.2025
  • Assisted in managing inventory levels to ensure accurate stock availability.
  • Supported shipping and receiving operations by organizing incoming and outgoing shipments.
  • Learned safety protocols for handling packages and warehouse equipment effectively.
  • Collaborated with team members to maintain a clean and organized work environment.
  • Gained experience in operating warehouse management systems for tracking deliveries.
  • Helped train new staff on standard operating procedures for shipping processes.
  • Adapted quickly to changing priorities in fast-paced shipping environments.
  • Provided assistance in conducting regular inventory audits for accuracy and efficiency.
  • Operated towmotor.
  • Have little experience on forklift.
  • Oversaw daily shipping and receiving operations, ensuring timely processing of incoming and outgoing shipments.
  • Implemented inventory management systems to enhance accuracy in stock levels and order fulfillment.
  • Trained and mentored team members on best practices for handling freight and safety protocols.
  • Coordinated with suppliers to resolve discrepancies and streamline communication regarding deliveries.
  • Developed standard operating procedures for shipping and receiving functions, ensuring compliance with industry regulations.
  • Analyzed workflow processes to identify areas for improvement, reducing operational delays by optimizing scheduling.
  • Managed equipment maintenance schedules, reducing downtime and enhancing overall operational efficiency.
  • Collaborated with cross-functional teams to improve supply chain logistics, resulting in enhanced service delivery standards.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
  • Pulled, verified, and packaged items for shipment.
  • Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Enhanced shipping efficiency by implementing streamlined processes and procedures.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Supervised warehouse staff, providing training and guidance to improve overall performance.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
  • Conducted regular audits of shipping and receiving processes, identifying areas for improvement and implementing corrective actions.
  • Reduced shipping errors by implementing a comprehensive quality assurance program.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Improved order processing speed by introducing barcode scanning technology into the workflow process.
  • Established safety protocols within the workplace, reducing accidents among employees during daily tasks while maintaining OSHA compliance standards.
  • Coordinated logistics efforts, optimizing delivery routes and reducing transportation costs.
  • Developed strong relationships with carriers to negotiate competitive rates and secure timely deliveries.
  • Ensured company-wide compliance with federal regulations regarding hazardous materials handling in both storage and transportation contexts through employee training sessions.
  • Streamlined receiving operations for faster turnaround times and improved customer satisfaction.
  • Negotiated more favorable shipping rates with carriers, contributing to cost savings without compromising service quality.
  • Achieved significant reductions in order fulfillment errors by implementing rigorous quality control checks at multiple stages.
  • Reduced processing times for inbound shipments, meticulously organizing and expediting unpacking and inventory logging.
  • Optimized scheduling of staff shifts to ensure adequate coverage during peak times, maintaining high levels of operational efficiency.
  • Orchestrated seamless relocation of warehouse facility, ensuring no interruption in service during transition.
  • Spearheaded initiative to reduce waste and increase recycling of packing materials, supporting environmental sustainability goals.
  • Developed and enforced safety protocols, significantly reducing workplace accidents in shipping and receiving areas.
  • Led response to critical logistics challenge, minimizing delays through proactive communication and alternative planning.
  • Collaborated with suppliers to improve packaging for inbound goods, reducing damage rates and loss.
  • Prospected for leads to build pipeline and convert to sales opportunities.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Promoted brand at industry events and through ongoing networking efforts.
  • Integrated warehouse operations with existing and new business processes.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Conducted research to address shipping errors and packaging mistakes.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.

Quality Assurance Analyst

Zartic
03.2005 - 07.2010
  • Led quality assurance processes to ensure compliance with industry standards.
  • Developed and implemented testing protocols for new products and systems.
  • Mentored junior technicians in quality control procedures and best practices.
  • Analyzed test results to identify areas for process improvement and efficiency gains.
  • Streamlined inspection processes, reducing cycle time without compromising quality standards.
  • Collaborated with cross-functional teams to address product quality issues proactively.
  • Trained staff on the use of quality management software and tools effectively.
  • Conducted regular audits to maintain adherence to ISO standards and regulatory requirements.
  • Performed internal audits to maintain operating procedure and regulatory standards compliance.
  • Improved product quality by implementing rigorous testing procedures and protocols.
  • Investigated variances, performed root-cause analysis and documented corrective actions to resolve complications.
  • Wrote, reviewed and approved documents to preserve quality assurance.
  • Analyzed quality threshold metrics to compile QMS reports.
  • Analyzed quality management system metrics to identify trends, lead improvement projects and prepare third-party inspections and audits.
  • Issued [Type] recommendations for QA improvement.
  • Established clear expectations and performance metrics, leading to continuous improvements in product quality.
  • Optimized test plans and strategies based on product requirements, reducing time spent on non-value-added activities.
  • Managed multiple projects simultaneously, ensuring timely completion and adherence to established quality standards.
  • Implemented risk-based approaches for prioritizing testing efforts, maximizing resources while maintaining high-quality outputs.
  • Enhanced company reputation by consistently delivering high-quality products, exceeding customer expectations and fostering trust in the brand.
  • Mentored junior team members on best practices in Quality Assurance procedures, improving overall team performance.
  • Conducted thorough investigations into customer complaints regarding product defects or failures, identifying corrective actions as needed.
  • Reduced production downtime by proactively addressing potential areas of concern in manufacturing processes.
  • Developed relationships with key stakeholders throughout the organization, fostering collaboration on critical initiatives related to product quality assurance.
  • Monitored emerging industry trends and technologies, identifying opportunities for process improvements or new methodologies adoption.
  • Championed lean manufacturing principles within the organization, resulting in significant cost savings and improved efficiencies.
  • Conducted regular process audits to maintain compliance with industry regulations and best practices.
  • Provided technical guidance to QA staff, fostering a culture of continuous learning and improvement within the department.
  • Evaluated vendor performance through regular audits, ensuring consistent adherence to established quality standards.
  • Streamlined communication between departments to ensure timely resolution of identified issues.
  • Collaborated with engineering teams on the development of new products, providing input on potential quality concerns.
  • Developed comprehensive training programs for new hires, resulting in a highly skilled QA team.
  • Enhanced manufacturing processes for increased efficiency and reduced defects in final products.
  • Led cross-functional teams to identify root causes of quality issues and develop corrective actions.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Reported problems and concerns to management.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Recorded and organized test data for report generation and analysis.
  • Collected and analyzed data to measure effectiveness of quality control processes.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Performed tests and inspections to conform to established standards.
  • Reviewed production processes and identified potential quality issues.
  • Created testing protocols to be used across product lines.
  • Drafted technical documents such as deviation reports, testing protocol and trend analyses.
  • Liaised between quality control and other departments and contractors, providing project updates and consultation.
  • Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
  • Conducted investigations into questionable test results.
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
  • Conducted data review and followed standard practices to find solutions.
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
  • Developed and implemented procedures to meet product quality standards.
  • Performed routine maintenance and calibration on testing equipment.

Independent Tax Specialist

TurboTax
03.2000 - None
  • Prepared and filed federal and state tax returns for individuals and small businesses.
  • Analyzed financial documents to ensure compliance with current tax laws and regulations.
  • Advised clients on tax planning strategies to minimize liabilities and maximize refunds.
  • Conducted thorough reviews of prior year returns to identify opportunities for amendments or adjustments.
  • Educated clients on changes in tax legislation affecting their financial positions and obligations.
  • Developed customized tax solutions based on client-specific financial situations and goals.
  • Coordinated with IRS representatives to resolve disputes and clarify taxpayer concerns effectively.
  • Mentored junior staff on best practices in tax preparation and client interaction techniques.
  • Mentored junior colleagues entering the field as independent tax specialists by sharing wisdom gained from years of experience.
  • Stayed current on tax law changes, enabling up-to-date guidance for clients and accurate return preparations.
  • Worked with clients to establish tax-advantaged retirement savings plans, optimizing long-term financial security and wealth preservation.
  • Maximized client tax savings by thoroughly analyzing financial statements and identifying deductions.
  • Performed thorough research when faced with unique or complex client scenarios, always providing well-informed advice on taxation matters.
  • Developed targeted marketing efforts within the community to attract new clientele seeking professional tax assistance services regularly updated personal website with relevant information for prospective clients interested in my offerings.
  • Collaborated with fellow independent contractors in the field to share best practices and improve industry knowledge collectively.
  • Managed strict filing deadlines, ensuring timely submissions to avoid penalties for all clientele.
  • Streamlined tax preparation processes for increased efficiency and a higher volume of completed returns.
  • Assisted clients in resolving IRS disputes through negotiation, documentation submission, and representation at hearings if necessary.
  • Ensured accurate tax filings by diligently reviewing forms and cross-referencing with supporting documents.
  • Continuously sought out professional development opportunities through workshops, conferences, and certification coursework to ensure the highest level of expertise in tax strategy management.
  • Managed client concerns or inquiries promptly, maintaining a high level of customer satisfaction and loyalty.
  • Developed strong relationships with clients through clear communication, trust, and personalized service.
  • Maintained detailed records of client interactions, ensuring continuity of service even during peak season workloads.
  • Leveraged technology advancements in the field to streamline data entry processes for quicker turnaround times on returns prepared.
  • Advised clients on long-term tax planning strategies to minimize liabilities and optimize wealth retention.
  • Educated clients on potential credits and deductions tailored specifically to their unique situations, maximizing savings opportunities.
  • Provided comprehensive bookkeeping services to small businesses as part of their overall tax strategy management.
  • Analyzed financial records to verify accuracy of tax returns.
  • Assessed client tax situations to determine best filing options.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained compliance by adhering to current tax laws and regulations.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.
  • Offered clients recommendations to reduce tax liabilities.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
  • Prepared tax returns for clients in various industries according to government regulations and requirements.
  • Researched complex tax issues utilizing online resources and professional tax software.
  • Identified potential audit red flags to minimize risk of IRS audits.
  • Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
  • Utilized tax software to prepare returns and meet deadlines.
  • Calculated estimated tax payments for clients.
  • Analyzed financial documents to accurately reflect client information on tax returns.
  • Collaborated with clients to answer questions and provide advice on tax matters.
  • Responded to inquiries from IRS and other tax authorities.
  • Researched tax implications for various deductions and credits.
  • Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
  • Prepared US, multistate, and international tax returns for business clients.
  • Prepared wide array of returns such as corporate, fiduciary, gift, individual, and private foundation returns.
  • Facilitated communication between clients and tax authorities.
  • Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
  • Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
  • Developed spreadsheet models to accurately track tax information.
  • Facilitated integration of modern tax software with client accounting software.
  • Prepared written responses or tax return amendments to resolve state and federal notices.

Education

General Studies

Cherokee County High
Centre, AL
05-1998

Associate of Business Administration - Business Administration And Management

Ashworth College
Norcross, GA

Skills

  • Receiving processes

  • Warehouse operations

  • Order fulfillment

  • Lean principles

  • Customer Service

  • Cost Accounting

  • Accounting

  • General Human resources

  • New hire training

Timeline

Shipping and Receiving Manager

KTM World
01.2021 - 01.2025

Quality Assurance Analyst

Zartic
03.2005 - 07.2010

Independent Tax Specialist

TurboTax
03.2000 - None

General Studies

Cherokee County High

Associate of Business Administration - Business Administration And Management

Ashworth College

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Tiffany Reyes