TIFFANY R. GANT
Kennedale,TX
Summary
Dynamic and results-driven Human Resources Director with extensive experience across education, non-profit, and corporate sectors. Proven expertise in developing and executing strategic HR initiatives, including talent acquisition, employee relations, organizational development, and change management. Adept at driving organizational initiatives, fostering positive work environments, and aligning HR policies with organizational goals. Known for strong leadership, process improvement, and ensuring compliance with regulatory standards. Seeking to leverage a broad HR skill set to excel in an HR Director or Executive Director role, contributing to long-term success and growth.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director, Human Resources Operations
UNT Health Science Center
01.2024 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with internal and external customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions.
Director of Human Capital & Strategic Initiatives
Lancaster ISD
09.2022 - 01.2024
- Create, evaluate, improve, and initiate all necessary Standard Operating Procedures (SOPs), policies, systems, and operations to ensure consistent and equitable implementation throughout the district
- Select, train, develop, motivate and lead Employee Relations Investigators and supports Employee Relations initiatives
- Conduct investigations, respond to grievances and complaints, and serve as hearing officer for Level I, II and II grievance complaints as needed
- Review materials, attachments, and presentations for board meetings and facilitate board preparation meetings
- Maintain the HR electronic databases to ensure that employee information is accurate current and reliable
- Possess and shares expertise on Employee Relations issues and trains Administrators on District guidelines to maintain a positive work environment
- Provide training to other departments and staff as needed on the HR electronic databases and adhere to retention guidelines for records
- Develop and implement effective recruiting strategies including planning and attending virtual and face to face job fairs
- Develop and maintain active relationships with college and university career teacher preparation offices, Regional Educational Services Center staff, professional associations
- Ensure LISD remains in good standing with all legal agencies, and stakeholders (TEA, DOL, External Auditors) through compliance planning/training, monitoring, and continual updates aligned with laws and regulatory requirements
- Determine salaries for new employees; determine salary adjustments for promotions, demotions, and transfers
- Assist compiling and reporting projections of staffing needs
- Key Relationship Development
- Issue and Conflict Resolution
- HR Training (EAP, Title VI, VII, EEOC, TWC and ADA)
Assistant Director of HR Services
Mansfield ISD
03.2021 - 09.2022
- Work with various departments and campus principals to ensure the proper job assignment and coding (PEIMS/Funding) in the HR electronic data base
- Stay abreast of current research and best practices in human resources management and development in educational and non-education-related settings, and adjust plans, policies, and procedures accordingly
- Teacher Incentive Allotment (TIA)
- Recruitment and Retention
- Employee Performance Pay
- District of Innovation Waivers (DOI)
- District Title IX Coordinator (Employees)
- Manage compensation program and facilitate hiring matters related to auxiliary services
- Assist with Skyward software processes
- Recruitment and Retention
- Develop and maintain excellent relationships with Union Representatives, Leaders, and all other Departments
- Work cooperatively with auxiliary department staff on hiring procedures and see that all requirements are met
- Responds to TWC unemployment queries for information regarding employee terminations, temporary separations and benefit payments
- Coordinates appeals and hearings with TWC unemployment representatives
- Determine salaries for new employees; determine salary adjustments for promotions, demotions, and transfers
- Provide salary estimates to new employees and employees changing positions
- Responsible for Safe Schools compliance
- Investigate and respond to salary review requests from district personnel, referrals to EAP and process salary changes as needed
- Prepare and ensure the accurate and timely processing and maintenance of compensation records to meet payroll and benefit deadlines
- Work with Human Resource Services and Business Office on salary/budget projections
- Keep records of auxiliary staffing allocations and work with auxiliary departments to stay within those allocations
- Make necessary changes in the personnel computer system for auxiliary staff as needed
- Ensure that the auxiliary employee handbook is updated annually and distributed
- Assist in the preparation and development of the salary schedules each year to ensure they are updated and correct
- Prepare periodic reports for the Assistant Superintendent of Human Resources regarding vacancies, turnover and allocation of auxiliary personnel
- Oversee the maintenance of personnel files for all auxiliary staff
- Assist in organizing and managing the routine work activities of Human Resources
- Perform and oversee preparation of all necessary correspondence regarding auxiliary personnel and other personnel as needed for auxiliary leadership staff
- Ensure all guidelines of Senate Bill 9 are met regarding fingerprint compliance for auxiliary staff
- Prepare district calendars for additional positions beyond classroom teachers and aides and recommend workdays for those employees
- Conduct routine salary surveys and market pricing as needed to monitor the competitiveness of positions within the district; analyze survey data and recommend pay structure changes as necessary
Employee Support/Deputy Title IX Coordinator (Remote)
TCCD
08.2019 - 03.2021
- The position serves as the primary case manager, investigates internal complaints and grievances
- Assists with resolving workplace issues related to allegations of discrimination, conflict resolution or related issues
- Supervises and delegates work to support staff
- Coordinates Unemployment and Worker's Compensation responses with TWC, attends the UEA and TWC hearings as necessary
- Develop and maintain excellent relationships with Union Representatives, Leaders, Labor Relations, HRBPs, and all other Departments
- Conducts internal investigations in response to complaints, prepare written reports at conclusion of investigation, and recommend corrective actions
- Responds to requests for data and information regarding employee injuries, follow-up treatment/ rehabilitation and coordinate return to work with WC insurance provider
- Responds to TWC unemployment queries for information regarding employee terminations, temporary separations and benefit payments
- Coordinates appeals and hearings with TWC unemployment representatives
- Assists with educating employees on issues related to EAP, EEO, ADA, Title IX, diversity
- Provides first level support of employee relations matters and uses judgment to give direction to employees or involve higher level management
- Prepare responses and maintain correspondence with compliance agencies related to complaints or inquiries; coordinate production of documents and records in response to complaints
HR District Title IX Investigator
TCCD
01.2019 - 03.2021
- Responsible for successfully managing and conducting prompt, thorough investigations of Title IX violations (sexual harassment and gender discrimination) and the Clery Act; monitoring and recommending policy updates and reporting on findings
- Serving as an impartial fact-finder to conduct and manage investigations or allegations of sexual misconduct, harassment, discrimination or retaliation
- Collecting, securing and memorializing documentation including investigative notes, interviews, statements and critical investigation details
- Establishing a comprehensive investigative plan to analyze evidence, conduct interviews, assess credibility, identify policy violations, and protect the neutrality, integrity and privacy of investigations
- Partnering to conduct external compliance agency complaint reviews (ex
- EEOC), managing compliance/regulatory expectations, response timelines and identifying remedial steps
- Actively identifying improvements to the investigative process, collaboratively engaging stakeholders to assess, communicate and implement changes
Operations Manager/Employee Support (Remote)
Academic Partnerships (Contract Work)
07.2018 - 12.2018
- Developing and maintaining relationships with internal (employees) and external customers to understand issues related the technology, admissions and academics and providing solutions to improve the student experience
- Evaluating and developing new processes to enhance efficiency and effectiveness of the partnership and the student experience, implementing best practices
- Overseeing the management of day-to-day operational issues for client groups
- Driving the development and ownership of process flows to outline and monitor the student experience, leading data integration efforts and updating partners with accurate programming data
- Working alongside the Human Resources team to monitor and assess in-house partners to drive down turnover, identify performance gaps, build morale and identify opportunities for professional development
- Developing engagement and performance surveys to create analytics and insights into business operations, satisfaction, and overall engagement success
Director, Community & Industry Education Workforce Development
TCCD
06.2009 - 07.2018
- Directing the operational aspects of a program dedicated to 16 technical, vocational and community service programs for working professionals and general public; guiding compliance and federal reporting responsibilities as well as overseeing issues related to EAP, EEO, ADA, Title IX, Clery Act, equity and inclusion
- Providing leadership to identify opportunities to improve quality and delivery of programs, providing guidance to policy and procedures; training, supporting and supervising program staff
- Strategically planning and monitoring budget, providing grant/funding oversight and policy development; overseeing compliance for grant funded programs
- Implementing new programs and projects, tracking program development, activities, feedback, and value to the college system
- Ensures compliance with FERPA, state and federal regulations and state and federal reporting standards; administers state policy on residency, TSI, WECM and THECB Rules and TEA; administers federal and state policies related to State Testing and Enrollment compliance
- Provides leadership in developing, implementing, and maintaining curriculum and programs that respond to community needs and prepare students for success
- Directing the preparation of reviews, reports and presentations of activities to ensure progress toward critical objectives, analyzing and responding to trends
- Leading a team of 50-75 adjunct and 25 FTE direct reports, providing daily guidance and evaluation of work and activities
- Responsible for recruitment and retention of 16-20 Allied Health and other Technical Programs
- Assisting and collaborating with Human Resources to develop, enhance and improve the Performance Improvement Plan (PIP) documentation process
- Partnered with and prepared Memorandum of Understanding (MOU) with the Tarrant County Correctional Facility to administer GED testing onsite to offenders
Client Intervention & Education Coordinator (3 locations)
United Community Centers
06.2006 - 06.2009
- Responsible for three community centers located in neighborhoods where more than 90% of the population lives below the federal poverty average of $23,850 per family of four
- Coordinate partnerships to help meet basic needs by providing emergency groceries and clothing
- Adults, families and senior citizens with limited incomes were provided with monthly supplemental groceries
- Aligned partnerships to provide approximately 27,000 pounds of food to an average of 1,200 clients per month through three neighborhood centers, in addition to social activities and resource fairs are also available for low-income senior citizens
- Facilitating and managing programs for clients: Educational Enrichment Program for School Age Children ages 3 to 13, Awareness Changes Tomorrow (ACT IIII) Program for youth age 14 through high school graduation and Client Assistance & Advocacy for families and seniors
- Through partnerships, provide services to empower individuals, strengthen families and enrich communities
- UCC recognizes that poverty is the cause of many social problems such as school failure and dropout, unemployment and teen pregnancy
- Their focus is to create opportunities for people to gain the educational and professional skills that will end their dependency on welfare
- Offer various activities that help enrich the community including food pantries, clothing closets, facilitating community service events and community resource fairs
Coordinator, Stu. Srvs., School of Public Health
UNT Health Science
05.2005 - 05.2007
- Focus on enrollment management, admissions, and recruitment of graduate students
- Emphasis on expanding scope of influence of School of Public Health by implementation of special events for academic, non-academic, and career related issues
- Demonstrated institutional influence, effective collaboration, and the ability to convene internal and external stakeholders to help students and alumni develop and leverage lifetime networks
- Aligned the students with vendor and community partners
- Improving the post-graduate transition process as shown by marked improvement in satisfaction scores on graduation exit surveys
- Earned distinction of Outstanding Employee for 2006
Instructional Associate-Ctr. for Academic Success
TCCD
05.2002 - 05.2005
- Focus on retainment and retention of students by the creation of new programs and support of state initiatives
- Led student staff teams in the development of new programs and events
- Organized the Required Study Students (RSS) and Early Academic Alert (EAA) programs that resulted in over 5% increase in retainment and retention of students on academic probation
- Partnered with Human Resources department to lead training series on conflict management, peer tutoring, and professional development, to meet annual compliance training requirements
- Established facility credentials through A+ certification process
- Aligned student programs with school/state initiatives: Texas Success Initiative, Stars Program, Learning Center for Academic Success, and Tutoring Center
- Led initiatives for student employment and advanced education
- This resulted in a promotion from Instructor/Counselor position to Instructional Associate Advisor
Pharmaceutical Sales Rep and Education Facilitator
Alcon Laboratories Inc.
12.2000 - 05.2002
- Focus on growth and retention of assigned territory
- Expanded scope of influence with client partners at the Director, VP, and C-level positions
- Executed strategies to align with industry and company goals
- Exceeded annual sales quota by over 6%
- Increased market share by generating new sales in 3 new geographical territories
- Established new relationships and closed sales of new product lines to PCP, ENT, and Pediatric providers
- Managed vendor and provider relationships to establish new sales leads and opportunities
- Facilitated and implemented LASIK certification courses, on-site management, and post analysis of certification courses for physicians
- Assisted in publication of course advertisement (i.e
- Brochures and fliers) and course agenda
Education
Bachelor of Science - Exercise Physiology
UT Arlington
Master of Science - Psychology
Walden University
Skills
- Business Development
- Training and Development
- Strategic Planning
- Key Relationship Development
- Issue and Conflict Resolution
- HR Training (EAP, Title VI, VII, EEOC, TWC and ADA)
- Leadership
- Recruitment and Retention
- Succession Planning
- Consulting
- Employee Relations
- Recruitment strategy
- Exit Interviews
- Workers Compensation
- Legal Compliance
- Human Resources Management
- Dispute Mediation
- Teamwork and Collaboration
- Reliability
- Adaptability and Flexibility
- Human Resources Operations
Certification
- Certified Mediator
- Certified Health & Life Coach
- Clery Act
- Title IX Coordinator
- Title IX Investigator
- Certified OSHA Compliance
- Certified Workforce Development Professional - in progress
Timeline
Director, Human Resources Operations
UNT Health Science Center
01.2024 - Current
Director of Human Capital & Strategic Initiatives
Lancaster ISD
09.2022 - 01.2024
Assistant Director of HR Services
Mansfield ISD
03.2021 - 09.2022
Employee Support/Deputy Title IX Coordinator (Remote)
TCCD
08.2019 - 03.2021
HR District Title IX Investigator
TCCD
01.2019 - 03.2021
Operations Manager/Employee Support (Remote)
Academic Partnerships (Contract Work)
07.2018 - 12.2018
Director, Community & Industry Education Workforce Development
TCCD
06.2009 - 07.2018
Client Intervention & Education Coordinator (3 locations)
United Community Centers
06.2006 - 06.2009
Coordinator, Stu. Srvs., School of Public Health
UNT Health Science
05.2005 - 05.2007
Instructional Associate-Ctr. for Academic Success
TCCD
05.2002 - 05.2005
Pharmaceutical Sales Rep and Education Facilitator
Alcon Laboratories Inc.
12.2000 - 05.2002
Master of Science - Psychology
Walden University
Bachelor of Science - Exercise Physiology
UT Arlington
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