Tiffany Richardson
North Charleston,South Carolina
Summary
Invested Resident Care Coordinator with six years of experience in a Sixty Six bed facility coordinating all aspects of ADLs for patients needing all levels of care. Excellent organization skills with a kind and personable demeanor to work long, irregular hours. Looking and ready for a position on a team committed to outstanding, individualized and comprehensive care.
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable nursing home operations. Familiar with employee motivation and retention strategies, resident relations and accreditation requirements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Resident Care Coordinator
Sunshine Senior Living
Charleston , SC
05.2022 - Current
- Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
- Educated families and patients on current facility procedures, medical diagnoses and best courses of action.
- Hired and trained Number new staff members on facility policies, patient care and medicine distribution.
- Created staff and care schedules for meals, events, bathing, medication distribution and visiting hours.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Monitored and assisted residents through individual service plans.
- Administered medications to patients and remained vigilant for negative side effects.
- Investigated, documented and submitted information to Quality Department about special incidents, events and complaints.
Medication Technician
Sunshine Senior Living
Charleston , South Carolina
05.2016 - 05.2022
- Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
- Reviewed patient progress to document effects of any prescribed medication.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
Education
Associate Degree In Nursing - Pediatric Nursing
Trident Technical College
Charleston, SC08.2020
Skills
- Team Meeting Management
- Medical Histories and Vital Statistics
- Reading Comprehension
- Resident Engagement
- Output Monitoring and Reporting
- Financial Reporting Coordination
- Employee Work Scheduling
- Computerized Maintenance Management Systems
- Proper Staffing
- Patient Health Information Access
- Operating Plans Development
- Supporting Daily Living Needs
- Interdepartmental Functions Coordination
- Operational Standards
- Activities of Daily Living (ADL) Support
- Medical Condition Coding Software
- Employee Recruitment and Hiring
- Employee Performance Evaluations
- Financial Operations Oversight
- Caregiver Relations
- Medication Side Effect Knowledge
- Observation Documentation
- Resident Support
- Medication Distribution
- HIPAA Guidelines
- Client Direct Care
Accomplishments
- Supervised team of 45 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved by working in quick mar also work with eldermark charting system
Certification
- License -2024
Timeline
Resident Care Coordinator
Sunshine Senior Living
05.2022 - Current
Medication Technician
Sunshine Senior Living
05.2016 - 05.2022
Associate Degree In Nursing - Pediatric Nursing
Trident Technical College
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